Jharkhand High Court Introduces E-Seva Kendra-Cum-Help Desks

In a move aimed at enhancing accessibility and simplifying legal proceedings, the Jharkhand High Court has unveiled two innovative 'e-seva kendra-cum-help desks' within its premises. The inauguration ceremony was held on Monday and was graced by Chief Justice Sanjaya Kumar Mishra, alongside the presence of all sitting judges of the high court.

These newly established help desks are strategically situated at the entrances of the advocates Block I and II buildings within the High Court premises. Staffed by dedicated high court personnel, the desks have been specifically designed to offer comprehensive assistance to litigants and visitors.

Each desk is equipped with two computers complete with printers and internet connectivity. This technological setup has been put in place to aid litigants and visitors in navigating the intricacies of e-filing and to address their queries efficiently. Notably, the help desks are primed to provide crucial information regarding case statuses, upcoming hearing dates, and other pertinent details for both litigants and legal practitioners.

Furthermore, these desks will accept online applications for certified copies of judgements and orders issued by the high court, streamlining the process for interested parties. The innovative e-seva kendra-cum-help desks also promise to alleviate the burden associated with traffic challans, ensuring a smoother resolution process.

An additional feature of the desks is their role in generating 'e-Mulakat' appointments. This functionality enables visitors to conveniently submit applications to meet their incarcerated relatives. By providing advanced notice of meeting times, the desks are expected to reduce pressure on jail authorities and create a more peaceful experience for visitors during these interactions.

The convenience of the e-seva kendra extends to legal practitioners as well. Lawyers will be able to access immediate updates regarding their cases, thus facilitating more informed representation for their clients.

Services and Facilities Available at the E-Seva Kendra-Cum-Help Desks:

- Handling inquiries about case status and upcoming hearing dates.

- Facilitating online applications for certified copies of judgements and orders.

- Assisting with online filing of petitions, including scanning, signatures, uploading, and generating filing numbers.

- Facilitating the purchase of e-stamp papers and digital payments.

- Providing assistance in obtaining Aadhaar-based digital signatures.

- Promoting and guiding the download of the e-Courts Mobile App.

- Aiding in the booking of e-Mulakat appointments for jail visits.

- Addressing queries about judges' leave status.

- Offering guidance on accessing free legal services from various legal service committees.

- Assisting in the resolution of traffic challans through virtual courts and online compounding.

- Explaining the procedure for arranging and participating in video conference court hearings.

- Distributing soft copies of judicial orders and judgements via email, WhatsApp, or other digital modes.