Lucknow District Commission Holds Vishal Mega Mart Liable For Charging Rs. 18 For Carry Bag

The District Consumer Disputes Redressal Commission – I, Lucknow (Uttar Pradesh) bench of Neelkanth Sahay (President), Sonia Singh (Member) and Kumar Raghvendra Singh (Member) held 'Vishal Mega Mart' liable for unfair trade practice and deficiency in service for compelling a consumer to pay for a carry bag without obtaining prior consent. The bench noted that such conduct was contrary...

Lucknow District Commission Holds Karbonn, Its Service Centre, Seller Liable For Failure To Repair, Replace Defective Mobile Phone

The District Consumer Disputes Redressal Commission-II, Lucknow (Uttar Pradesh) bench of Amarjeet Tripathi (President) and Pratibha Singh (Member) held 'Karbonn Mobile India', its Service Centre and its authorized Seller liable for deficiency in service for failing to repair or replace a defective mobile handset and instead returning an old, non-functional phone that did not belong to...

Selling Defective Material Amounts To Unfair Trade Practice; Consumer Commission Holds Marble Dealer Liable

The Baramulla/Bandipora District Consumer Disputes Redressal Commission presided by Peerzada Qousar Hussian (President) and Ms Nyla Yaseen (Member) held Marble Dealer Liable for selling defective material . The Commission observed that selling defective material and failure to respond to consumer compliant or to redress the grievances amounts to unfair trade practice .Brief...

Delay Of More Than Nine Years, Haryana RERA Directs Builders Of Capital Gateway Project To Pay Interest & Handover Possession To Homebuyer

Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member) has directed builders of Capital Gateway Project to pay interest and handover the possession of the flat to Homebuyer. Homebuyer approached the authority after builders failed to provide the possession even after the delay of more than 9 Years. The promoters of project are KNS Infracon and...

Charging Rs. 7 For Carry Bag, Gurgaon District Commission Holds Aditya Birla Fashion & Retail Liable

The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench of Sanjeev Jindal (President), Jyoti Siwach (Member) and Khushwinder Kaur (Member) held 'Aditya Birla Fashion & Retail' liable for deficiency in service and unfair trade practice for charging a customer an additional amount for a paper carry bag after a...

WhatsApp Provides Services In India To Its Users; Consumer Complaint Maintainable Against It: UP State Commission

The Uttar Pradesh State Consumer Disputes Redressal Commission recently observed that since WhatsApp provides 'services' to its users in India, a consumer complaint against it would be maintainable. The Commission, comprising Mr. Sushil Kumar (Presiding Member) and Mrs. Sudha Upadhyay (Member), categorically observed that it can't be said that a consumer complaint against WhatsApp won't...

Google Navigation, Rapido History Not Proof Of Physical Presence, Delhi State Commission Dismisses PhonePe's Plea Against Ex-Parte Order

The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal (President) and Ms. Pinki (Judicial Member) held that Google navigation history and Rapido travel history do not conclusively establish a counsel's physical presence before a consumer forum. It further noted that merely reaching the District Commission does not prove actual appearance...

Delhi State Commission Directs WTC Noida To Refund 82.27 Lakhs And Pay 9.70 Lakhs As Assured Returns To Complainant

State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal (President) and Mr J.P. Agrawal (General Member) directed WTC Noida (Builder) to refund Rs. 82.27 and Pay 9.70 Lakhs as Assured Returns to Complainant. Background Facts In 2014, Complainant booked a unit in the 'World Trade Centre' project in Greater Noida by paying a booking amount of...

Karnataka RERA Holds Ozone Urbana Infra Developers Liable For Failing To Complete And Hand Over Plot, Orders Rs. 31.46 Lakhs As Refund

Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member) has directed Ozone Urbana Infra Developers to refund Rs. 31.46 Lakhs to the homebuyer for failing to complete and handover over the possession of the plot on time. Background Facts Homebuyer (Complainant) booked Plot in the “Southend” project developed by the builder (Respondent) in...

Haryana RERA Directs Savyasachi Infrastructure To Refund Amount With Interest To Complainant Who Booked Commercial Unit

Haryana Real Estate Regulatory Authority (Authority) comprising Justice Ashok Sangwan (Member), has directed the Savyasachi Infrastructure to refund the entire amount paid by the Complainant with interest who had booked commercial unit in their project. Background Facts In 2017, the builder (Respondent) launched a project named Amaya Greens under the Deen Dayal Jan Awas Yojna...

Denying Permission To Use Toilet At Petrol Pump; Consumer Commission Holds Dealer Of Indian Oil Corporation Liable

The District Consumer Disputes Redressal Commission, Pathanamthitta presided by Sri. George Baby (President) & Sri. Nishad Thankappan (Member)held the dealer of the Indian Oil Corporation Ltd liable for unfair trade practice and deficiency in service. The Commission held that the dealer is liable for refusing the complainant, who was a woman ,to use the toilet which is not at...

Bangalore District Commission Holds Niva Bupa Health Insurance Co. Liable For Wrongful Repudiation Of Valid Claim

The Additional District Consumer Disputes Redressal Commission-II, Bangalore Urban bench of Vijaykumar M. Pawale (President), V. Anuradha (Member) and Kum. Renukadevi Deshpande (Member) held 'Niva Bupa Health Insurance Co. Ltd.' liable for deficiency in service for wrongfully repudiating a health insurance claim by erroneously linking the treatment for 'acute exacerbation of reactive...