Squelch Will Of Parties In Consumer Welfare Issues: Supreme Court Of India

The Supreme Court (“SC”), in M. Hemalatha Devi and Ors. v. B. Udayasri, (2024) 4 SCC 255, has once again expounded that consumer disputes are non-arbitrable, must be abstained from reaching private fora and that a reference for arbitration can only be made when consumer accedes to the same. Moving away from the conventional forums, arbitration has...