Discolouration Of Tiles After Installation, Ernakulam Consumer Forum Awards Rs. 60,000 Compensation To Consumer

Recently, the District Consumer Disputes Redressal Forum, Ernakulam bench comprising D.B Binu (President), Ramachandran V. (Member) and Sreevidhia T.N (Member) ordered a compensation of Rs 60,000 to the complainant for discolouration and fading of the tiles within a short period after installation. The District Commission found deficiency in service on the dealer’s and the...

IVF Failure Does Not Necessarily Result Into Medical Negligence, New Delhi Commission Clears Doctor’s Liability

The District Consumer Disputes Redressal Commission-III New Delhi bench, led by Ms. Sonica Mehrotra as President, Ms. Richa Jindal as Member (Female), and Mr. Anil Kumar Koushal as Member (General), recently highlighted an important contention that in the context of In Vitro Fertilization (IVF) procedures, a well-established legal consensus exists through a series of judgments which...

Boundary Wall Is Integral Part Of Building, Not Specifically Excluded, Covered Under Insurance Policy: Uttarakhand State Commission

Recently, the State Consumer Disputes Redressal Commission Uttarakhand, Dehradun bench, consisting of Ms. Kumkum Rani (Judicial Member II) and Mr. B.S. Manral (Member), held that the boundary wall was included in the risk coverage of the policy and the insurer was obliged to compensate for the damage incurred to it. The case involved a dispute over a Standard Fire and Special...

Discrepancy Between Fare Calculated: Hyderabad District Commission Orders Ola Cabs To Refund Amount And Pay Compensation

The District Consumer Disputes Redressal Commission, Hyderabad – III, consisting of Sri. M. Ram Gopal Reddy (President), Smt. D. Sridevi (Member), and Smt. J. Shyamala (Member) allowed the complaint filed against Ola Cabs and held it liable for deficiency in service and unfair trade practices. The Commission highlighted that Ola Cabs needlessly prolonged the case by asserting that...

NCDRC Holds HDFC Bank Liable For Deficiency In Service

The National Consumer Disputes Redressal Commission (NCDRC) comprising of Mr. Justice Ram Surat Ram Maurya (Presiding Member) dismissed the Revision Petition filed by HDFC Bank against the order of Tamil Nadu State Consumer Disputes Redressal Commission, Chennai, and held it liable for deficiency in service. The Revision Petition was filed challenging the Tamil Nadu...

Illegal Debit Of Processing Fee; District Commission Holds Union Bank Liable For Deficiency Of Service

The District Consumer Disputes Redressal Commission, Mumbai consisting of Ravindra Pandurang Nagre (President) and Shraddha M. Jalnapurkar (Member) allowed the complaint filed against Union Bank of India (Bank) and held the Bank guilty of deficiency of service and unfair trade practice. It held that the Bank should have waived the processing charges as per their festive offer rather...

Handover Possession Of Flats Or Refund 22.6 Lakhs With Interest: Maharashtra State Commission Holds Someshwar Builders Liable For Deficiency In Service

The Maharashtra State Consumer Commission presided by Justice S.P. Tavade (President) and A.Z. Khwaja (Judicial Member) allowed the complaint filed against Shri Someshwar Builders and Developers (Construction Company) and held it liable for deficiency in service. The State Commission directed the Construction Company and its owner to hand over possession of the two flats within a...

Fraudulent ATM Card Usage, Vijayapur District Commission Orders SBI To Compensate Rs 8 Lakhs To Customer

Recently, the District Consumer Disputes Redressal Commission, Vijayapur (Karnataka) bench comprising of Ambadas Kulkarni (President) and V. B. Mutalik Desai (Member) held that in cases of fraudulent uses of bank and ATM information of the customer, banks bear a responsibility to investigate and verify transactions. The District Commission while directing the State Bank of India to pay Rs...

Diagnostic Centre Not Liable For Unforeseen Circumstances Due To Genuine Test Results; Kerala State Commission Dismisses Complaint

Recently, the Kerala State Consumer Disputes Redressal Commission, Thiruvananthapuram bench, presided over by Jith Kumar (Presiding Member), with Beena Kumari (Member) and Radhakrishnan (Member), dismissed a complaint regarding wrong diagnosis by a diagnostic centre. The Complainant failed to prove that the TPHA (ELISA) test reports granted by the diagnostic centre were...

NCDRC Directs LIC To Pay Rs. 6 Lakhs And Bonus In Insurance Claims, Says LIC Being PSU Should Fulfill Obligations

The NCDRC consisting of Dr. Inder Jit Singh (Presiding Member) dismissed the Revision Petition filed by Life Insurance of India (LIC) and upheld the State Commission's decision. It held that LIC must fulfill its responsibility as a public sector insurance company and pay the entire amount under the policy, regardless of the initial claim made by the complainant for a lesser sum....

Deficiency In Service: NCDRC Dismisses Indian Railways' Revision Petition, Directs To Compensate Rs. 4.6 Lakhs

The NCDRC under the Presiding Member Dr. Inder Jit Singh dismissed the Revision Petition filed by the Indian Railways holding it liable for deficiency in service. The Commission directed Railways to pay pay Rs. 4 Lakhs for the stolen goods with interest, Rs. 50,000/- for harassment, and Rs. 10,000/- for litigation expenses as it violated several of its duties which have been prescribed...

Cancelled Flight Tickets: Hyderabad District Commission Orders Go Airlines To Compensate For Unfair Trade Practices And Deficiency In Service

The District Consumer Disputes Redressal Commission – III, Hyderabad consisting of Sri M. Ram Gopal Reddy (President), Smt. D. Sreedevi (Member), and Smt. J.Shyamala (Member) allowed the complaint filed against Go Airlines (India) Limited. (Go Airlines) for the sudden cancellation of flights without any reasonable compensation to the Complainant constituting a deficiency of services...