Hospitalization Need Not Be For 24 Hrs For Insurance Claims, Ferozepur Commission Ordered New India Assurance Co. To Pay Rs. 22.5k And 5k Litigation Cost

Recently, the District Consumer Disputes Redressal Commission, Ferozepur bench comprising Smt. Kiranjit Kaur Arora (President) and Smt. Suman Khanna (Member”) held New India Assurance Company Limited liable for deficiency in service for wrongfully rejecting the complainant’s medical claim on the basis that the hospitalization was for less than 24 hours. The District Commission noted...

Chandigarh District Commission Directs Skoda Dealer To Pay Rs. 60,000 To Former Colonel, Citing A Deficiency In Service

The District Consumer Disputes Redressal Commission, Chandigarh – I consisting of Pawanjit Singh (President) and Suresh Kumar Sardana (Member) partly allowed the complaint against Krishna Auto Sales (dealer) which was filed against Skoda Auto Volkswagen India Pvt. Ltd. (Skoda Auto) and the dealer. The Commission held the dealer liable for deficiency in service and directed it to...

Repair TV Without Any Cost: Chandigarh District Commission Holds Xiaomi India Liable For Unfair Trade Practice

The District Consumer Disputes Redressal Commission, Chandigarh – I consisting of Pawanjit Singh (President) and Suresh Kumar Sardana (Member) allowed the complaint filed against Xiaomi India as despite payment for repairs to Xiaomi, the TV remained inoperable. The Commission held Xiaomi liable for unfair trade practices and ordered it to repair the TV within 45 days, without...

Kanchipuram Commission Orders Ponnaiyah Ramanujam Medical Institute To Refund Rs 19 Lakhs Of Excess Fee, 6 Lakhs For Wasting Student’s 1 Year And 25k For Mental Agony

Recently, the District Consumer Disputes Redressal Commission, Kanchipuram (Tamil Nadu) bench comprising of U. Kasipandian (President) and M. Jawahar (Member-I) ordered Ponnaiyah Ramajayam Institute of Medical Science to pay refund Rs. 19 Lakhs for collecting fee more than the government-mandated amount along with a compensation of Rs. 6 lakhs for wasting a full year of a student,...

NCDRC President Issues Directives To Enhance Consumer Commission Procedures

The National Consumer Disputes Redressal Commission’s (NCDRC) President Justice A.P. Sahi issued a notification dated 11th August, 2023 with practice directions for Consumer Commissions. The directions include: The Registry shall issue all kinds of notices like Show Cause Notices, Hearing Notices, etc., to the parties at their email addresses and WhatsApp numbers, etc. When...

NCDRC Upholds State Commission Order Against Reliance General Insurance Co. Ltd., Citing Wrongful Repudiation Of Policy

The NCDRC consisting of Mr. Justice Ram Surat Ram Maurya (Presiding Member) and Mr. Justice Karuna Nand Bajpayee (Member) dismissed the appeal filed by Reliance General Insurance Co. Ltd. (Insurance Company) against Seven Islands Shipping Ltd. (Complainant) and Athena Insurance and Reinsurance Brokers ‘P’ Ltd. (Insurance Agent). The NCDRC upheld the Maharashtra State...

Husband Can’t File Complaint Unless Wife Authorises: Uttrakhand State Commission Dismisses Complaint Against Doctor And Jaya Maxwell Hospital

The Uttrakhand State Consumer Commission comprising Mr. Justice D.S. Tripathi (President) and Mr. Udai Singh Tolia (Member) allowed the appeal filed by Dr. Santosh Gaydhankar (Appellant) against Sandeep Kumar (Complainant) and Jaya Maxwell Hospital. The appeal was filed before the State Commission against the Haridwar District Commission order which ex-parte allowed the complaint...

'Bank Liable If Customer Suffers Loss Due To Unauthorized Transactions': Kerala Consumer Forum Orders Compensation

The Ernakulam Consumer Disputes Redressal Commission recently directed the State Bank of India (SBI) to return an amount of Rs. 85,000/- to a customer from whose account certain money was fraudulently withdrawn. The Bench comprising the President D.B. Binu and the two Members V. Ramachandran and Sreevidhia T.N. observed that banks owe a duty of care to protect the interests of its customers....

Bajaj Allianz Failed To Prove Car Owner’s Negligence, Bolangir Commissions Order Rs. 5.8 Lacs Insurance, Rs. 40k For Mental Agony And Rs. 5k Litigation Costs

Recently, the District Consumer Disputes Redressal Forum, Bolangir (Odisha) bench comprising of Rabindra Kumar Tripathy (Presiding Member) and Jyotshna Rani Mishra (Member) ordered the Bajaj Allianz General Insurance (“Insurance Company”) to compensate the complainant for the loss sustained due to the accidental fire that occurred to his insured vehicle, when his vehicle was parked in...

Overcrowded Wards Or Doctors' Overtime Duties Can’t Justify Medical Negligence, NCDRC Holds Safdarjung Hospital Liable

Recently, the National Consumer Disputes Redressal Commission (“NCDRC”), New Delhi bench comprising of Justice Ram Surat Ram Maurya (Presiding Member) has held Safdarjung Hospital guilty of medical negligence and directed the hospital to pay Rs. 11.05 lakh to a man whose wife died due to deficiency in service. The NCDRC emphasized that overcrowded wards and doctors' overtime duties...

Y-Axis Visa Consultancy Firm Liable For Mishandling US Visa Appointment, Hyderabad Commission Orders Refund Of 17.5k And Rs 5k For Mental Agony

The District Consumer Disputes Redressal Commission-III of Hyderabad bench, consisting of M. Ram Gopal Reddy (President), D. Sridevi (Member), and J. Shyamala (Member), held a visa consultancy agency accountable for its mishandling of a visa appointment and ordered to not only refund the fees initially charged from the client but also to offer compensation totalling Rs. 17,000 to him....

Wrongful Rejection Of Claim: NCDRC Directs United India Insurance To Pay Compensation To DCW Ltd.

The NCDRC consisting of Mr. Justice Sudipahluwalia (Presiding Member) and AVM J. Rajendra, AVSM VSM (Retd.) (Member) allowed the complaint filed by DCW Ltd. (Complainant) against United India Assurance Co. Ltd. (Insurer) and held it liable for deficiency in service. The Commission set aside the Maharashtra State Commission’s order which had dismissed the complaint by the...