Consumer Law
NCDRC Dismisses Revision Petition By IndusInd Bank, Citing Violation Of RBI’s Code Of Bank’s Commitment To Customers
The NCDRC presided by President Dr. Inder Jit Singh dismissed the Revision Petition filed by IndusInd Bank Ltd. (Bank) against Sanjay Ghosh (Complainant) and upheld the State Commission order holding that the Bank had acted in total violation of the instructions contained in the Code of Bank’s Commitment to Customers formulated by Reserve Bank of India. The Revision Petition was filed...
Lumpsum Fee In Advance Exploits Students, Central Delhi Consumer Commission Orders Delhi Academy Of Medical Science To Refund ₹ 1 Lakh
Recently, the District Consumer Dispute Redressal Commission [Central], Delhi bench comprising Mr. Inder Jeet Singh (President), Mrs. Shahina (Member) and Mr. Vyas Muni Rai (Member) held Delhi Academy of Medical Sciences liable for unfair trade practices for not refunding the fee submitted by a student who was dissatisfied by the classes and service provided by the coaching institute....
‘Saras Chilli Powder’, Weight Lesser Than Indicated On Packet, Kerala Consumer Commission Dismisses Appeal By Company
Recently, the Kerala State Consumer Disputes Redressal Commission (Thiruvananthapuram) bench comprising of Justice Sri K Surendra Mohan (President), Ajith Kumar (Judicial Member) and Radhakrishnan (Member) held a manufacturer of chili powder liable for selling chili powder packets with substantial weight deficits. Further, the bench noted that the customers generally rely on the...
Delhi District Commission Orders Thomas Cook And Red Apple Travel To Pay 50 Lacs To Man Who Lost His Wife, Son And Father-In-Law In Colombo Accident
In a case involving the tragic car accident that occurred in Sri Lanka in 2019, the Delhi District Consumer Disputes Redressal Forum – II, New Delhi bench comprising of Monika Srivastava (President), Kiran Kaushal (Member) and U.K. Tyagi (Member) has awarded Rs 50 lakh in damages to a man who tragically lost his wife, son, and father-in-law in the accident. The Delhi Commission ruled...
Ferozepur Commission Orders National Insurance Company To Pay Rs. 36k Insurance And 5k For Litigation Costs
Recently, the District Consumer Disputes Redressal Commission, Ferozepur bench comprising Smt. Kiranjit Kaur Arora (President) and Smt. Suman Khanna (Member) held National Insurance Company Limited liable (“Insurance Company”) for paying the insurance amount of a motorcycle insured by the complainant along with litigation costs. Previously, the insurance company wrongfully rejected...
No Compensation For Mountain Accidents Without Hill Endorsement On Driving License, Uttarakhand Commission Clears National Insurance Company’s Liability
Recently, the Uttarakhand State Consumer Disputes Redressal Commission bench comprising of Justice D.S. Tripathi (Member) and Udai Singh Tolia (Member -II) ruled that vehicle owner will not be entitled to compensation for the vehicle damaged in a road accident in the mountains in absence of hill endorsement in the driver's driving licence. Further, the bench noted that this endorsement...
Cause Of Cylinder Explosion Unclear, Palakkad District Commission Clears Liability Of Indian Oil Corporation’s Subsidiary Indane
Recently, the District Consumer Disputes Redressal Commission, Palakkad bench comprising Mr Vinay Menon (President), Mrs Vidya A (Member) and Mr Krishnankutty N.K (Member) absolved Indane, the subsidiary of Indian Oil Corporation and its distributer, Matha Indane, of liability arising from a consumer complaint against faulty refilling of an LPG cylinder which led to the explosion of...
Refund Rs 1.27 Crore With Interest: Delhi State Commission Holds Vatika Sovereign Liable For Failing To Complete Construction And Handover Apartment
The Delhi State Consumer Disputes Redressal Commission consisting of Justice Sangita Dhingra Sehgal (President), Ms. Pinki (Judicial Member), and Mr. J.P. Agarwal (Member) allowed the complaint filed against Vatika Sovereign Pvt. Ltd. (Construction Firm) for deficiency in service as it failed to complete the construction of the Apartment and handover possession to...
Breach Of Mandatory BIS Regulations: NCDRC Dismisses Appeal Against CCPA Order By Cloudtail India
The National Consumer Disputes Redressal Commission (NCDRC) dismissed an appeal filed by Cloudtail India Pvt. Ltd. (Cloudtail) against the order issued by the Central Consumer Protection Authority (CCPA). The CCPA's order pertained to Cloudtail’s infringement of consumer rights by selling domestic pressure cookers to consumers in breach of mandatory Bureau of Indian Standards...
Pay Outstanding Insurance Claim For Dental Treatment: Chandigarh District Commission Holds Religare Health Insurance Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission, Chandigarh comprising Pawanjit Singh (President), Surjeet Kaur (Member), and Suresh Kumar Sardana (Member) allowed the complaint against Religare Health Insurance Company Limited (Insurance Company) and dismissed the complaint against Alchemist Hospital (Hospital). The Commission held the Insurance Company liable for deficiency...
Medak Commission Orders Taxila Business School To Refund Rs 50k And Pay Rs 15k In Compensation
Recently, the Medak District Consumer Disputes Redressal Commission bench comprising of P. Kasthuri (President), Gajjala Venkateswarlu (Member) and Makyam Vijay Kumar (Member) directed Taxila Business School to refund Rs 50k and pay Rs 15k as compensation and litigation cost to a student who wasn’t unable to join the college within the stipulated time frame due to unforeseen major...
Ferozepur Commission Orders National Insurance Company To Pay Rs. 36k Insurance And 5k For Litigation Costs
Recently, the District Consumer Disputes Redressal Commission, Ferozepur bench comprising Smt. Kiranjit Kaur Arora (President) and Smt. Suman Khanna (Member) held National Insurance Company Limited liable (“Insurance Company”) for paying the insurance amount of a motorcycle insured by the complainant along with litigation costs. Previously, the insurance company wrongfully rejected...
