Removal Of Ovary Without Consent, New Delhi Commission Orders Mool Chand Khairati Ram Hospital To Pay Rs. 5 Lakh Compensation, 50k Litigation Cost

Recently, the District Consumer Disputes Redressal Forum-II in New Delhi bench comprising Monika A. Srivastava (President), Kiran Kaushal (Member) and U.K. Tyagi (Member) held Shri Mool Chand Khairati Ram Hospital liable for negligence in treatment and removal of complainant’s right ovary which subsequently led to permanent disability, hormonal imbalances, and psychological...

Kolkata Commission Rules In Favour Of Student: National Academy Of Media And Events Directed To Pay Rs. 50,000

Recently, the District Consumer Disputes Redressal Commission in Kolkata (Unit – II Central) presided by Mrs. Sukla Sengupta along with Mrs. Sahana Ahmed Basu and Mr. Reyazuddin Khan as members allowed a consumer complaint against Principal National Academy of Media and Events. The key issue was that a six-month photography diploma course, scheduled to start in November, did not...

Consumer Case Weekly Round-Up: September 2nd-September 9th 2023

National Consumer Disputes Redressal Commission (NCDRC) NCDRC Orders Reliance Life Insurance Company To Pay Rs 1 Crore And 50k Litigation Costs Case Title: Nirmala Devi vs Reliance Life Insurance Com Recently, the National Consumer Disputes Redressal Commission (NCDRC) bench comprising of Subhash Chandra (Presiding Member) directed Reliance Life Insurance Company to pay the...

No Valid Insurance Claim For 3rd Party In Absence Of Direct Relationship With The Insurer, Chandigarh Commission Dismisses Complaint

Recently, the Chandigarh bench of the District Consumer Disputes Redressal Commission-I, presided over by Shri Pawanjit Singh (President) and Mrs. Surjeet Kaur (Member), ruled against a vehicle owner who had filed a consumer complaint following a road accident involving the insured vehicle. According to the District Commission, the insurance policy had not been officially transferred...

Dead Fly In Bottle Of Sprite, Assam State Consumer Commission Directs Coca Cola India Ltd. To Pay Compensation Of Rs. 5000/- To The Complainant

The Assam State Consumer Disputes Redressal Commission, presided over by Justice Prasanta Kumar Deka, with Mrs. Soneka Bora and Mr. Tapas Kumar Ghosh as members, ruled in favour of a consumer who found a dead fly in a bottle of sprite and directed Coca Cola India Ltd. to pay compensation of Rs. 5000/- to the complainant. Brief Facts The complaint revolves around Ms....

Charging Rs 7 For Carry Bag By Reliance Trends - Against Interest Of Customers, Consumer Commission Directs To Pay 3000 For Harassment

Recently, a District Consumer Disputes Redressal Commission in Delhi presided by Mr. S. S. Malhotra along with Ms. Rashmi Bansal and Mr. Ravi Kumar as members allowed a consumer complaint which brings light to the contentious issue of charging customers for carry bags in retail stores. While noting that charging for carry bags is against the interest of consumers, the District...

Hyderabad Commission Holds Manipal Cigma Insurance Co For Deficiency In Service

Recently, the Hyderabad District Consumer Disputes Redressal Commission–II bench comprising of Vakkanti Narasimha Rao (President), Jawahar Babu (Member) and Madhavi Sasanakota (Member) held Manipal Cigma Health Insurance Company liable for deficiency in service for repudiating the complainant's genuine claim. The Company failed to present the actual proposal form filled by...

Consumer Case Weekly Round-Up: August 27th-September 1st 2023

1. National Consumer Disputes Redressal Commission (NCDRC)Breach Of Mandatory BIS Regulations: NCDRC Dismisses Appeal Against CCPA Order By Cloudtail India Case Title: Cloudtail India Private Limited vs Central Consumer Protection Authority The National Consumer Disputes Redressal Commission (NCDRC) dismissed an appeal filed by Cloudtail India Pvt. Ltd. (Cloudtail) against the...

Lifestyle Wedding Planners, Chandigarh, Ordered To Refund Advance Amount Paid For Decoration Services

Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising of Pawanjit Singh (President) and Suresh Kumar Sardana (Member) ordered Lifestyle Wedding Planner based in Chandigarh to refund the advance amount paid to it for decoration services by the Complainant. The bench noted that despite the cancellation of the marriage following COVID-19 pandemic...

Unfair Trade Practice, Central Delhi District Commission Orders Ace Town Planners To Refund Amount, Awards Cost And Compensation

Recently, the Central Delhi District Consumer Dispute Redressal Commission bench comprising of Inder Jeet Singh (President), Shahina (Member) and Vyas Muni Rai (Member) held Ace Town Planners Pvt. Ltd. responsible for deficiency of services and unfair trade practices. Further, the bench noted that despite the fact that the Complainant made the regular payments for the plot, there was...

Kerala Consumer Forum Calls For Action Against Manufacturers Who Deliberately Put Warranty Conditions In 'Fine Print' Which Public Can't Understand

A District Consumer Disputes Redressal Commission in Kerala has criticised the practice of manufacturers deliberately including conditions of a product's warranty in 'fine print' which ordinary citizens are unable to comprehend.The Bench comprising President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N. said the National Consumer Commission has already held such practice as...

Accidental Death By Poison In Jan Shatabdi Train, Evidence Does Not Suggest Suicide, NCDRC Orders LIC To Pay 10 Lacs Compensation And Claim Amount

Recently, the National Consumer Disputes Redressal Commission (“NCDRC”) bench comprising of Dr. Inder Jit Singh (Presiding Member) has directed the Life Insurance Corporation of India (LIC) to compensate Rs. 10 Lakhs to a nominee of the deceased. The heart of the dispute revolved around whether the death was accidental or a suicide. The NCDRC concluded that the death...