Assured Single Room Facility Not Available, Bengaluru Commission Orders Motherhood Hospital To Pay Compensation And Litigation Cost

The III-Additional Bengaluru District Consumer Disputes Redressal Commission bench comprising Sri Shivarama K (President), Sri Chandrashekar S Noola (Member) and Smt. Rekha Sayannvar (“Member”) held Motherhood Hospital, Bengaluru liable for providing a twin room service despite the assurance of a single room to the complainant as part of their birthing package. The District...

Canada PR Visa: Consumer Forum Orders Compensation To Kerala Student 'Cheated' By Immigration Consultancy

The District Consumer Disputes Redressal Commission at Ernakulam recently ordered an immigration consulting agency to compensate a student for cheating the latter in the name of obtaining permanent residency (PR) visa to Canada. The Bench comprising the President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N., held the Managing Director and General Manager of Amster...

Gujarat State Commission Orders Reliance General Insurance To Pay Rs. 1.5 Lakhs To The Insured For Availing Covid-19 Treatment

Recently, the Gujarat State Consumer Disputes Redressal Commission bench comprising of M. J. Mehta (President) and J. G. Mecwan (Member) directed the Reliance General Insurance to pay the complainant Rs 1.5 Lakhs for rejecting the insurance claim on the ground that the 'Covid-positive' report he furnished along with other claim documents, was not from a certified laboratory....

Removal Of Gall Bladder After Incorrect Diagnosis, NCDRC Orders Delhi Nursing Home, Bhatinda To Pay Rs. 3 Lakhs Compensation

Recently, the National Consumer Disputes Redressal Commission bench comprising of Subhash Chandra (Presiding Member) held a doctor at Delhi Nursing Home, Bathinda liable for negligence when a patient's gall bladder was wrongly removed during laparoscopic surgery without her consent. The National Commission concluded the doctor had acted negligently by failing to diagnose the...

Security Lapse In Bank’s Premises Is Bank’s Responsibility, North-East Delhi Commission Orders PNB To Refund Cash, Compensation

Recently, the North-East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma (President), Anil Kumar Bamba (Member) and Adarsh Nain (Member) held Punjab National Bank liable for deficiency in service and ordered it to pay Rs refund the deposited amount and pay 30,000 as compensation to the complainant. The matter revolved around the...

Sahara City, Chandigarh-I Commission Orders Sahara Group To Refund, Pay Compensation, Litigation Costs To Home Buyer

Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) held Sahara Group liable for deficiency in service for not offering possession of the home units within the Sahara City to the complainant. The bench noted that collecting money from prospective buyers without obtaining required...

Trip Cancellation, Chandigarh Commission Orders The Club Resorto Hospitality To Refund Amount, Pay Compensation And Litigation Cost

The District Consumer Disputes Redressal Commission-I, Chandigarh bench, led by Shri Pawanjit Singh as President and Surjeet Kaur as Member, found Club Resorto Hospitality Limited ("the Club") responsible for inadequate service due to the cancellation of the complainants' anniversary trip, which the Club attributed to adverse weather and road conditions. Furthermore, the Club was...

Delhi District Consumer Commission Holds Canara Bank Liable For Harassment Of Customer

Recently, the North East Delhi District Consumer Disputes Redressal Commission bench comprising of Surinder Kumar Sharma (President), Anil Kumar Bamba (Member) and Adarsh Nain (Member) held Canara Bank liable for deficiency of service for failing to update the deposit made by the 76-year-old complainant in his account following the merger of Syndicate Bank with Canara...

Bank's Failure To Provide Insurance Policy Despite Deducting Premium 'Unfair Trade Practice': Kerala Consumer Forum Orders Compensation

The District Consumer Disputes Redressal Commission at Ernakulam has ordered the Canara Bank to compensate a customer for its failure to provide insurance coverage and certificate to him, despite deducting the premium for the same.The Bench comprising President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N. observed,"The actions of the opposite party, i.e., their assurance of...

Valid Ex-Parte Interim Order, Delhi State Commission Dismisses Punjab Housing Finance Ltd.’s Appeal

Recently, the Delhi State Consumer Disputes Redressal Commission bench comprising Justice Sangita Dhingra Sehgal (President), Ms Pinki (Member) and Mr. J.P. Agrawal (Member) dismissed the first appeal of PNB against an ex-parte interim order of the Delhi District Commission-VI, calling the first appeal “premature”. It was held that District Commissions have the power to issue and...

Abrupt Cancellation Of Bus Service, Hyderabad District Commission Orders Orange Tours And Travel To Refund Ticket Amount And Pay 10k Compensation

Recently, the Hyderabad District Consumer Disputes Redressal Commission – II bench comprising Vakkanti Narasimha Rao (President), Jawahar Babu (Member) and Madhavi Sasanakota (Member) held Orange Tours & Travels liable for cancelling a bus service just before the boarding time, causing significant mental anguish to the complainant. The District Commission has ordered Orange Tours...

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs

Recently, the North-East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma (President) and Anil Kumar Bamba (Member) noted that intermediaries like Flipkart and Amazon held a certain responsibility in ensuring product quality within their platform. The bench further held that agents or intermediaries had an obligation to uphold the standard of...