Single Benches In NCDRC: Delhi High Court Issues Notice To Examine NCDRC's Jurisdiction And Bench Constitution

The High Court of Delhi has issued a notice regarding a Writ petition addressing the issue of jurisdiction of the National Consumer Disputes Redressal Commission (NCDRC) and the constitution of its Benches. The Petitioner, NBCC India Ltd, a management consulting company challenged the NCDRC's order dated 23.02.2023 contending that the Presiding Member of the Commission lacks the...

Unfair Trade Practices: Hyderabad District Consumer Commission Orders Kolors Health Care To Refund Rs. 2,15,000/- With Compensation

The District Consumer Disputes Redressal Commission, Hyderabad – I presided by B. Uma Venkata Subba Lakshmi (President) allowed the complaint and directed Kolors Health Care Pvt. Ltd. (Kolors Health Care) to refund Rs. 2,15,000/- along with interest rate of 9%. It imposed a compensation of Rs. 20,000/- for mental agony and inconvenience caused to the complainant and a cost of...

Deficiency Of Service: State Consumer Commission Directs DHL To Pay Compensation For Lost iPhone

The State Consumer Commission in Maharashtra consisting of President Justice S.P. Tavade and Judicial Member A.Z. Khwaja dismissed an appeal filed by DHL Express I Pvt. Ltd. (DHL) and held it guilty of deficiency in service. The State Commission upheld the District Commission’s order and awarded to pay Rs. 25,000 towards the loss of the iPhone and mental agony with an interest rate of...

NCDRC Dismisses Complaint By Five Star Hotel For Insurance Claim Of Rs. 5 Crores Against New India Assurance

The NCDRC, consisting of Presiding Member Subhash Chandra, dismissed a consumer complaint filed by the complainant against New India Assurance Co. Ltd (Insurer). The complainant sought Rs. 5 crores under an insurance claim, along with Rs. 50 lakhs as punitive damages for harassment, mental agony, pain and suffering, and loss of business, and Rs. 10 lakhs as litigation...

NCDRC Holds Railways Responsible For Demanding ‘Original’ Tickets, Orders Refund, Compensation, And Litigation Costs

The NCDRC presided over by Presiding Member Dinesh Singh and Member Binoy Kumar dismissed the Revision Petition and held that there was a deficiency of service and unfair trade practice on the part of the Divisional Railway Manager, Divisional Office, Northern Railway (Railways). The Commission modified the decision made by the Lower Consumer Commissions and instructed the Railways...

NCDRC Dismisses Revision Petition by LIC And Imposes Cost In Insurance Claim Dispute

The NCDRC consisting of Inder Jit Singh (Presiding Member) dismissed a Revision Petition by the Life Insurance Corporation of India (LIC) and ordered to pay a cost of Rs. 15,000 to the Complainants. LIC had filed the Revision Petition to set aside the order of the Haryana State Consumer Commission in 2017 and Jhajjar District Consumer Commission in 2016 and to dismiss...

‘Commercial Purpose’ NCDRC Dismisses Complaint Against Construction Company For Deficiency Of Service

The NCDRC consisting of Presiding Member Justice Ram Surat Ram Maurya dismissed a complaint filed by the complainants against Zenal Construction Pvt. Ltd. (Zenal Construction). The commission determined that the complaint was not maintainable because the complainants had booked the shops for "commercial purposes" and not solely for the purpose of earning a livelihood...

NCDRC Orders Developers To Refund Amount Due To Misrepresentation Of "One Of The Tallest Buildings In The World"

The National Commission Disputes Redressal Commission (NCDRC) has allowed the complaint filed for deficiency in service against Shreeniwas Cotton Mills Limited (SCML) and The Lodha Group. NCDRC has directed SCML to refund complainant 2’s entire deposited amount, along with an annual interest rate of 9%. Brief Facts: Complainant 1 is an officially registered consumer...

Barred By Limitation, Telangana State Commission Dismisses Complaint Against Real Estate Firm

The Telangana State Consumer Commission presided by President Meena Ramanathan and Member K. Ranga Rao has allowed an appeal and set aside the order of the District Consumer Commission in Hyderabad. The complaint was filed by an Agriculturalist against Janaharsha Estates “N” Constructions Pvt., Ltd. (JEC), a real estate business for deficiency of service. The State Commission ruled...

'Even Profit Making Entities Indifferent To Consumers': Cochin Airport Directed To Compensate Passenger Who Got Drenched While Boarding, Caught Fever

The District Consumer Disputes Redressal Commission at Ernakulam recently directed the Cochin International Airport Ltd. (CIAL) to pay a compensation of Rs. 16,000/- to a passenger for its failure to provide adequate facilities to him to board the flight without getting drenched in the rain. The bench comprising President D.B. Binu and members V. Ramachandran and Sreevidhia T. N., while...

'Every Malayali Has Emotional Attachment To Sadya': Kerala Consumer Court Orders ₹40K Compensation Over Restaurant's Failed Delivery On Thiruvonam

A consumer court in Kerala recently directed a restaurant to pay Rs. 40,000/- as compensation for failure to deliver Onam Sadya on Thiruvonam day.The case of the complainant was that she had invited guests and ordered sadya for 5 persons to be delivered to her house on Thiruvonam day from a multi cuisine eatery by the name of Maze Restaurant. However, on the day of Onam, the restaurant failed...