Consumer Cases Monthly Round-Up: July 2023

Delhi High Court Single Benches In NCDRC: Delhi High Court Issues Notice To Examine NCDRC's Jurisdiction And Bench Constitution Case Title: NBCC India Limited vs. Randhir Singh Redhu and Ors. The High Court of Delhi has issued a notice regarding a Writ petition addressing the issue of jurisdiction of the National Consumer Disputes Redressal Commission (NCDRC) and the...

Chandigarh Commission Holds Amazon Liable For Delivering Defective Telescope And Awards ₹ 10K As Compensation.

In a recent development, the bench of Chandigarh's District Consumer Disputes Redressal Commission-I, which consisted of Pawanjit Singh (President), Surjeet Kaur (Member), and Suresh Kumar Sardana (Member), issued a directive to Amazon Seller Services Pvt Ltd. The directive entailed a refund of Rs 4,999/-, accompanied by an interest rate of 9 per cent per annum, to a city resident....

Mistakenly Leaving Keys Inside Car Is Not Negligent, Insurance Company Can't Reject Claim: H.P. State Commission

Recently, the Himachal Pradesh Consumer Disputes Redressal Commission (“State Commission”) bench, led by Hon’ble Justice Inder Singh Mehta (President), ruled on an appeal filed by the National Insurance Company Limited ("Insurance Company"). The Insurance Company rejected the consumer's claim for his stolen car based on the grounds that he had negligently left the car keys inside...

Unregistered Vehicles Ineligible For Insurance Claims: NCDRC

The National Consumer Disputes Redressal Commission (NCDRC) bench, led by Inder Jit Singh, the Presiding Member, has recently issued a clarification stating that vehicle owners who have insurance but have not registered their vehicles in accordance with the Motor Vehicles Act and rules are not eligible to file insurance claims. It was held that non-registration of a vehicle is not...

Educational Institutes Excluded From Consumer Protection Act, Uttarakhand Commission Clears Indian Maritime University Of Refund Liability

The State Consumer Disputes Redressal Commission, Uttarakhand bench comprising Mr. Justice D.S. Tripathi (President) and Mr. Udai Singh Tolia (Member) allowed an appeal filed by the Indian Maritime University contending that Consumer Forums do not have the jurisdiction to deal with admission and fee-refund matters against educational institutes. Relying on certain landmark judgments,...

Delivering Egg Cake Instead Of Eggless, Hyderabad District Commission Orders ₹40 K As Compensation And ₹ 10 K Cost

The District Consumer Disputes Redressal Commission, Hyderabad Bench I, comprising Hon'ble Mrs. B. Uma Venkata Subba Lakshmi (President), Hon'ble Mrs. C. Lakshmi Prasanna (Member), and Hon'ble Mr. R. Narayan Reddy (Member), found Concu Cakes, a popular cake boutique, guilty of deficiency of service for mistakenly delivering an egg cake instead of the eggless cake that was ordered....

NCDRC Rejects Vehicle Insurance Claim Due To Invalid Driver's License During Accident

The National Consumer Disputes Redressal Commission (NCDRC), with Subhash Chandra as the presiding member, recently rejected a vehicle insurance claim on the grounds of an invalid driving license held by the driver who was operating the car at the time of the accident. This case reached the NCDRC after the State Consumer Disputes Redressal Commission in Maharashtra overturned the decision...

Unfair Car Parking Charges: Bengaluru District Commission Orders Bengaluru Development Authority to Refund Rs. 2.1 Lakhs

Recently, the Bengaluru Urban 3rd Additional District Consumer Disputes Redressal Commission, comprising the bench of Shivarama K (President), Chandrashekar S Noola (Member) and Rekha Sayannavar (Member), ruled in favour of the flat owner and directed the Bangalore Development Authority (BDA) to refund a total of Rs. 2.1 lakhs. The commission found that the BDA had failed to...

Consumer Dispute Should Not Be Considered Trivial Solely Because The Amount Involved Is Small: Gujarat State Commission

The bench of the Gujarat State Consumer Dispute Redressal Commission, consisting of M.J. Mehta (President) and P. R. Shah (Member), ruled that a consumer dispute should not be considered trivial solely because of the small amount involved. The commission emphasized that it is imperative for consumer courts to evaluate and decide on the underlying issues in such cases. Additionally,...

Gold Heist: Karnataka State Commission Orders Insurance Company To Compensate 80 Lakhs To A Jewelry Store

In a recent ruling, the Karnataka State Consumer Disputes Redressal Commission bench comprising of Justice Huluvadi G. Ramesh (President), Krishnamurthy B. Sangannavar (Judicial Member), and Divyashree (Member), has directed an insurance company to provide compensation of over Rs. 80.2 lakh to a jewelry company. The order comes as restitution for losses suffered by the jewelry company...

NCDRC Orders Ashok Leyland's Dealer To Pay Rs 50k For Unauthorized Transfer Of Vehicle To Financer Without Buyer's Consent

The National Consumer Disputes Redressal Commission (NCDRC) bench, led by Dr. Inder Jit Singh (Presiding Member), recently clarified that any payment based on the Insured Declared Value (IDV) should be prioritized to repay any outstanding auto loan, with the remaining balance going to the customer. Moreover, the NCDRC also ruled against the authorized dealer of Ashok Leyland Ltd,...

Shop Gutted In Fire: District Commission Orders United India Insurance To Pay Rs. 9.24 Lakhs As Compensation

The Chandigarh District Consumer Disputes Redressal Commission – I, composed of Pawanjit Singh (President), Surjeet Kaur (Member), and Suresh Kumar Sardana (Member), allowed the complaint against United India Insurance Co. Ltd. (Insurance Company) relating to its failure to settle a claim for a fire accident, despite the presence of a valid fire insurance policy. As per the...