Consumer Cases
Mysore District Commission Holds Royal Enfield, Its Dealer Liable For Failure To Replace Or Provide Refund For Bike With Defects
The District Consumer Disputes Redressal Commission, Mysore (Karnataka) bench of A.K. Naveen Kumari (President), M.K. Lalitha (Member) and Maruthi Vaddar (Member) held Royal Enfield and its dealer liable for deficiency in services due to delivering a Himalayan Granite bike with a petrol leak tank and smoke emanating from the engine. They further failed to initiate a refund or replace...
Mysore District Commission Holds Kotak Mahendra Insurance Co Liable For Dishonouring Policy Terms
The District Consumer Disputes Redressal Commission, Mysore (Karnataka) bench of Smt. A.K. Naveen Kumari(President), Smt. M.K. Lalitha (Member) and Sri. Maruthi Vaddar(Member) held Kotak Mahendra Life Insurance Co. liable for failure to honour policy terms which stipulated a 20% refund of the premium amount on withdrawal after 3 years of availing the policy. Brief...
Tiruvannamalai District Commission Holds Zoom Car Liable For Renting Defective Car And Failure To Provide Prompt Assistance
The District Consumer Disputes Redressal Commission, Tiruvannamalai (Tamil Nadu) bench of K. Ganesan(President) and R. Vijaya (Member) held Zoom Car liable for deficiency in services for providing a malfunctioning car to the Complainant, coupled with negligence in offering timely assistance and mishandling the situation. Brief Facts: The Complainant booked a self-driven Triber MT...
South Mumbai District Commission Holds Bajaj Allianz General Insurance Co. Liable For Wrongful Repudiation Of Genuine Claim
The District Consumer Disputes Redressal Commission, South Mumbai (Maharashtra) bench of P.G. Kadu(President), G.M. Kapse (Member) and S.A. Petkar (Member) held Bajaj Allianz General Insurance liable for deficiency in services due to the repudiation of a genuine claim of theft. The bench noted that the driver took reasonable care in safeguarding the vehicle, absolving the Complainant...
Consumer Cases Weekly Round-Up: 24th To 30th June 2024
National Consumer Disputes Redressal Commission Builder Can Only Forfeit 10% of Basic Sale Price In Case Of Breach Of Contract: NCDRC Case Title: Mohd. Naiem Khan Vs. M/S. Maliha Realtor Pvt. Ltd The National Consumer Disputes Redressal Commission, presided by Dr. Sadhna Shanker, held that the amount forfeited due to a breach of contract should be fair and justifiable....
Vishakhapatnam District Commission Holds Amazon, Its Seller Liable For Failure To Initiate Return Of Product
The District Consumer Disputes Redressal Commission-II, Visakhapatnam (Andhra Pradesh) bench of G Venkateswari (President), P Vijaya Durga (Member) and Karaka Ramana Babu (Member) held Amazon and its seller liable for deficiency in services due to their failure to facilitate the return of a product despite promising to do so. Brief Facts: The Complainant purchased a "Cubelelo YJ...
Haryana RERA Orders Signature Global To Pay Interest To Homebuyer For Delayed Possession, Also Held Sale Agreement Biased
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Sanjeev Kumar Arora (Member), has directed Signature Global India Private Limited, the builder, to pay interest to the homebuyer for the delay in handing over possession. Additionally, the Authority also held that the terms of the agreement are biased in favor of the builder. Background Facts On...
Mysore District Commission Dismisses Complaint Against ICICI Lombard General Insurance Co.
The District Consumer Disputes Redressal Commission, Mysore (Karnataka) bench of A.K. Naveen Kumari(President), M.K. Lalitha (Member) and Maruthi Vaddar (Member) dismissed a complaint against ICICI Lombard General Insurance Company for a personal accident cover, as the deceased driver was driving a borrowed vehicle. There was a lack of consumer-service provider relationship between...
Consumer Commission Has No Jurisdiction To Entertain Matters Coming Under Purview Of SARFAESI Act: Orissa High Court
The Orissa High Court has held that the Consumer Commissions do not have jurisdiction to entertain any suit or proceeding which is subject matter of adjudication by Debt Recovery Tribunal (DRT) or Appellate Tribunal under the Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002 ('SARFAESI Act').Clarifying the jurisdictional issue, the Division...
Premature Closure Of Fixed Deposit, Failure To Provide Resolution, Udupi District Commission Holds Bank Of Baroda Liable
The District Consumer Disputes Redressal Commission, Udupi (Karnataka) bench of Sunil T. Masaraddi (President) and Sujata B. Koralli (Member) held Bank of Baroda liable for deficiency in service for prematurely closing the fixed deposit of an NRI customer and erroneously adjusting it against another customer's loan account. Brief Facts: The Complainant, in 1993, opened an NRI...
Intermediary Platforms Must Display Contact Details And Address Of Sellers, Hisar District Commission Holds Flipkart Liable
The District Consumer Disputes Redressal Commission, Hisar (Haryana) bench of Jagdeep Singh (President), Rajni Goyat (Member) and Amita Agarwal (Member) held Flipkart liable for deficiency in services for failure to display the name, address, and contact details of sellers and failure to return the defective product provided to the Complainant. Brief Facts: The Complainant...
Gurgaon District Commission Holds AEGON & Religare Life Insurance Co Liable For Wrongfully Repudiating Genuine Claim
The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench of Sanjeev Jindal (President) and Jyoti Siwach (Member) held AEGON & Religare Life Insurance Company liable for deficiency in services for repudiating a genuine medical claim despite receiving all necessary documents from the insured. Brief Facts: The Complainant opted for an insurance policy from...