Consumer Cases
Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of B. Narayanappa(President), Jyothi N (Member) and Sharavathi S.M. (Member) held Flipkart liable for deficiency in services due to its failure to ship or deliver a product despite receiving payment and its failure to resolve the issue. Brief Facts: The Complainant placed an order on...
Ernakulam District Commission Holds United India Insurance Co. Liable For Wrongful Repudiation Of Valid Claim
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench of D.B. Binu (President), V. Ramachandran (Member) and Sreevidhia T.N. (Member) held United India Insurance Company liable for deficiency in services for failure to obtain a signed declaration form or verify facts before issuing the policy and subsequently repudiating the claim. Brief Facts: The...
Thiruvananthapuram District Commission Holds Vivo, Its Service Centre Liable For Failure To Repair Phone Under Warranty
The District Consumer Disputes Redressal Commission, Thiruvananthapuram (Kerala) bench of P.V. Jayarajan(President), Preetha G Nair (Member) and Viju V.R. (Member) held Vivo and its service centre liable for deficiency in services due to its failure to repair a mobile phone under warranty. They had argued that the displayed damage resulted from physical causes outside the...
Hyderabad District Commission Holds EduBridge Learning Liable For Failure To Refund Fee To Dissatisfied Student
The District Consumer Disputes Redressal Commission–I, Hyderabad (Telangana) bench of B. Uma Venkata Subba Lakshmi(President) and D. Madhavi Latha (Member) held EduBridge Learning liable for deficiency in services and unfair trade practices for failing to refund the course fee after a student who was dissatisfied with the quality of services offered by the institute after...
Cancellation And Reallotment Of Hotel Bookings, Bangalore District Commission Holds Yatra Online Liable
The District Consumer Disputes Redressal Commission, Bangalore (Karnataka) bench of M. Shobha(President), K. Anita Shivakumar (Member) and Suma Anil Kumar (Member) held Yatra Online liable for deficiency in services and unfair trade practices for hotel bookings that were cancelled and re-allotted, which were not up to the satisfaction of the complainant. Brief Facts: The...
Karnataka RERA Directs Builder To Pay Interest To Home Buyer , Execute Sale Agreement, Form Homebuyers Association
Karnataka Real Estate Regulatory Authority (Authority) bench, comprising Neelmani N Raju (Member), has directed Aashirwad Infra Developers, the builder, to pay interest to the homebuyer, execute the sale agreement, hand over the common area, and form an association of homebuyers. Background Fact The homebuyer (Complainant) booked a flat in the builder's (Respondent No 1) project...
Hyderabad District Commission Holds PuR Energy, Its Dealer Liable For Failure To Rectify Battery Issues With E-Scooter
The District Consumer Disputes Redressal Commission–I, Hyderabad (Telangana) bench of B. Uma Venkata Subba Lakshmi(President), C. Lakshmi Prasanna (Member) and D. Madhavi Latha(Member) held PuR Energy Pvt. Ltd. and its authorized dealer liable for deficiency in services for failing to rectify the battery issues of the electric scooter with manufacturing defects. Brief...
Failure To Repair TV Under Warranty, Thiruvananthapuram District Commission Holds OnePlus Liable
The District Consumer Disputes Redressal Commission, Thiruvananthapuram (Kerala) bench of P.V. Jayarajan (President), Preetha G Nair (Member) and Viju V.R. (Member) held OnePlus liable due to its failure to repair the television despite it being within the warranty period. Brief Facts: The Complainant purchased OnePlus Full HD Smart Android TV from Flipkart on 24/07/2022....
Punjab RERA – Homebuyer Who Accepts Possession Can't Claim Refund From Builder
While dismissing the homebuyer's complaint, the Punjab Real Estate Regulatory Authority (Authority) bench, consisting of Balbir Singh (Adjudicating Officer), held that a homebuyer who has accepted possession of the flat cannot seek a refund on the grounds of delay by the builder in handing over possession. Background Facts In 2009, the homebuyer was allotted a flat in the...
Change In Colour Of Garment Ordered, Thiruvananthapuram District Commission Holds Ajio Liable
The District Consumer Disputes Redressal Commission, Thiruvananthapuram (Kerala) bench of P.V. Jayarajan(President), Preetha G Nair (Member) and Viju V.R. (Member) held Ajio liable for deficiency in services for failure to replace or issue a refund for a kurtha that experienced a colour change subsequent to washing. Brief Facts: The Complainant purchased a kurtha from Ajio.com...
Karnataka RERA Orders Mantri Developers To Pay 48 Lakh Rupees To Homebuyer As Interest For Delay In Handing Over Possession
Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member), has directed Mantri Developers, the builder, to pay forty-eight lakh rupees to the homebuyer as interest for the delay in handing over possession of the flat. According to the agreement, the builder was supposed to hand over possession by July 2016. Background Fact The homebuyer...
Hisar District Commission Holds Bajaj Allianz General Insurance Co. Liable For Wrongful Repudiation Of Claim
The District Consumer Disputes Redressal Commission, Hisar (Haryana) bench of Jagdeep Singh (President), Rajni Goyat (Member) and Amita Agarwal (Member) held Bajaj Allianz General Insurance Company Limited and its agent liable for deficiency in services for repudiating a genuine claim on technical grounds without valid reasons. Brief Facts: The Complainant was the registered owner...