Consumer Cases
Doctors Cannot Be Held Liable Without Reliable Evidence Of Medical Negligence: Delhi District Commission
The Delhi District Consumer Dispute Redressal Commission has dismissed a case of medical negligence against Employee State Insurance hospital and its surgeons for an unsuccessful tubectomy operation. The bench observed that in the absence of any medical expert evidence, no negligence can be attributed to the doctors. It also emphasized on the possibilities of unwanted pregnancies...
Chandigarh State Commission Holds New India Assurance Company Liable For Rejecting Insurance Policy Due To Unreliable Evidence
The State Consumer Disputes Redressal Commission, Chandigarh presided by Justice Raj Shekhar Attri (President) and Mr. Rajesh K. Arya (Member) held 'New India Assurance Company Limited' liable for rejecting the insurance policy of the complainant on the basis of unreliable evidence about alcohol consumption by the complainant. Brief facts: The complainant insured his Honda Jazz...
Zero Liability For Customers If Unauthorized Transactions Occur Without Their Fault: NCDRC Holds Union Bank Of India Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra held Union Bank of India liable for deficiency in service owing to occurrence of unauthorized transactions. Brief Facts of the Case The complainant, being a partnership firm, had an account with Union Bank of India/bank. Registered mobile number messages informed about two unauthorized transfers of...
Raising Demand For Undisputed Consumption Of Electricity Not Deficiency In Service: NCDRC
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra dismissed a petition by SBI and held that electricity charges become “first due” only after a bill is issued, even though liability arises on consumption. Raising an additional demand for undisputed consumption does not amount to deficiency in service. Brief Facts of the Case The complainant,...
Telangana State Commission Holds Hinduja Leyland Finance Liable For Deficiency In Service And Unfair Trade Practices
The Telangana State Commission, presided by Smt. Meena Ramanathan and Sri. V. V. Seshubabu dismissed an appeal by Hinduja Leyland Finance and held them liable for deficiency in service and unfair trade practices for making claims against the complainant without any concrete evidence. Brief Facts of the Case The complainant had obtained a loan for purchase of a passenger...
Idukki District Commission Holds Star Health And Allied Insurance Company Liable For Rejection Of Insurance Claims
The District Consumer Disputes Redressal Commission, Idukki presided by Sri. C. Sureshkumar (President) and Sri. Ampady K.S. (Member) held Star Heath and Allied Insurance Company liable for grave deficiency in service as they denied the claim of the complainant due to insufficient document. Brief facts: The complainant purchased medical insurance for his family from Star...
Haryana RERA - No Additional Compensation To Homebuyer When Interest For Delayed Possession Already Granted
Haryana Real Estate Regulatory Authority (Authority) Bench comprising Rajender Kumar (Adjudicating Officer) dismissed the homebuyer's complaint against M/s. Emaar MGF Land Limited seeking additional compensation. Authority held that no additional compensation can be granted to the homebuyer when delay possession compensation has already been granted along with interest under Section...
Uttarakhand State Commission Holds United India Insurance Company Liable For Rejecting Insurance Claim Suffered Due To Heavy Rains
The State Consumer Disputes Redressal Commission, Uttarakhand presided by Ms. Kumkum Rani (President) and Mr. B.S. Manral, (Member) held United India Insurance Company liable for rejecting the insurance claim of the complainant as loss suffered due to heavy rain was covered under the terms of their insurance policy. The commission relied on importance of surveyor's report and...
Karnataka RERA Holds Shrivision Homes Liable For Delayed Possession, Orders 30.2 Lakhs Interest To Homebuyer
Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member), has directed M/S Shrivision Homes Pvt. Ltd to pay Rs. 30.2 Lakhs to the homebuyer as interest for delay in handing over possession of the flat. Background Facts Homebuyer (Complainant) booked a flat in the Tower 5 of builder's (Respondent) project named Shriram Chirping Woods...
Collection Of Penal Charges For Delay As Per Agreement Does Not Amount To Deficiency In Service: Telangana State Commission Dismisses Appeal Against Bajaj Finance
The Telangana State Commission, presided by Smt. Meena Ramanathan and Sri. V. V. Seshubabu dismissed an appeal against Bajaj Finance and held that collection of penal charges as per the agreement does not amount to deficiency in service. Brief Facts of the Case The complainant took a personal loan of Rs. 1,10,000 from Bajaj Finance/finance company and paid monthly installments of...
Karnataka RERA Orders Dharwad-Based Builder To Refund ₹38.8 Lakhs To Homebuyer Due To Delay
Karnataka Real Estate Regulatory Authority (Authority) bench comprising Neelmani N. Raju (Member) has directed the Dharwad-based builder named Skytown Builders and Developers to refund ₹38.8 lakhs to the homebuyer after the builder failed to provide possession of the flat on time. Background Facts The homebuyer (Complainant) booked a residential flat on the ground floor in...
Telangana State Commission Holds LIC Liable For Deficiency In Service Over Wrongful Repudiation Of Insurance Claim
The Telangana State Commission, presided by Smt. Meena Ramanathan and Sri. V. V. Seshubabu held Life Insurance Corporation liable for deficiency in service for wrongful repudiation of a legitimate insurance claim. Brief Facts of the Case The complainant, a police constable, had four Life Insurance Corporation policies on which he is regularly paying his premiums. Subsequently,...