Consumer Cases
Payment Of Assured Returns By Builder To Homebuyer Not Banned By Unregulated Deposit Schemes Act
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), held that payment of assured returns by builder to homebuyer is protected under Banning Of Unregulated Deposit Schemes act, 2019. The homebuyer filed complaint before the Authority after the builder failed to provide monthly assured returns of Rs. 44,43,863. Monthly assured...
Bangalore District Commission Dismisses Complaint Against Apple Due To Lack Of Evidence Establishing Liability
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of B. Narayanappa(President), Jyothi N (Member) and Sharavathi S.M. (Member) dismissed a complaint against Apple Inc., noting that the Complainant failed to produce evidence such as tax invoice and warranty information. Brief Facts: The Complainant alleged significant issues with his...
Failure To Settle Claim After 1 Year Of Insured's Death, Chandigarh District Commission Holds LIC Liable
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench of Pawanjit Singh (President) and Surjeet Kaur (Member) has held Life Insurance Corporation of India (LIC) liable for deficiency in services and unfair trade practices for failing to settle the claim even after one year of the insured's death and nine months after receiving the claim...
Tamil Nadu RERA Orders Builder To Fix Structural Defect And Register Project Under RERA
Tamil Nadu Real Estate Regulatory Authority (Authority) bench, comprising Sunil Kumar (Member), has directed builder to fix the structural defects in the project and to register it under RERA. Background Facts The homebuyer (Complainant) was allotted a flat costing Rs. 43,00,000/- in the builder's (Respondent no 2) apartment complex situated at Sevilimedu, Kancheepuram. According...
Bangalore District Commission Holds Aditya Birla Finance Liable For Failure To Close Loan Account, Charge Late Fee
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of Sri B. Narayanappa (President), Smt. Jyothi N (Member) and Smt. Sharavathi S.M (Member) held 'Aditya Birla Finance' liable for deficiency in service for charging a late fee for a loan payment despite receiving the full amount and for its failure to close the loan account and provide...
RERA Cases Half Yearly Digest : January -June,2024
Ministry of Housing and Urban Affairs (MOHUA) The Ministry Of Housing And Urban Affairs Releases Report On The Implementation Status Of The Real Estate (Regulation & Development) Act The Ministry of Housing and Urban Affairs (MOHUA) has released the implementation status report of the Real Estate (Regulation & Development) Act, 2016, commonly known as RERA, in...
Central Kolkata District Commission Holds National Insurance Co. Liable For Repudiating Claim On Mere Delay In Reporting
The District Consumer Disputes Redressal Commission-II, Central Kolkata (West Bengal) bench of Sukla Sengupta (President) and Reyazuddin Khan (Member) held National Insurance Company liable for deficiency in services for repudiating a genuine claim based solely on the delayed notification of the stolen car by the insured. The bench held that mere delay in informing the Insurance...
Bangalore District Commission Holds Body Fit Chairs Liable For Selling Malfunctioning Massager
The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban (Karnataka) bench of Shivarama K (President) and Rekha Sayannavar (Member) held Body Fit Chairs liable for deficiency in services for selling a malfunctioning body massager that caused pain and inconvenience to the customer. Body Fit Chairs Pvt. Ltd. provides massage and relaxation products...
Jalandhar District Commission Holds Instagram Seller Liable For Sending Damaged Garment, Failure To Resolve Grievances
The District Consumer Disputes Redressal Commission, Jalandhar (Punjab) bench of Harveen Bhardwaj (President), Jyotsna(Member) and Jaswant Singh Dhillon (Member) held an Instagram page, '@fashion_insta_by_shanaya', liable for deficiency in services for delivering a defective shirt to the Complainant and failing to reply to the grievances raised by the Complainant. Brief...
Hyderabad District Commission Holds Singapore Airlines Liable For Failure To Check Passenger's Vaccination Status Leading To Denial Of Entry
The District Consumer Disputes Redressal Commission–I, Hyderabad (Telangana) bench of B. Uma Venkata Subba Lakshmi (President) and D. Madhavi Latha (Member) held Singapore Airlines liable for deficiency in services due to improper verification of a passenger's vaccination status, which subsequently led to her denial of entry in Singapore. Brief Facts: The Complainant planned...
Bangalore District Commission Holds Restaurant Liable For Serving Cold Food, Failing To Resolve Issues With Aggrieved Customers
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M. (Member) held a restaurant liable for deficiency in services for serving cold, stale, and tasteless food, resulting in health complications for the consumer. Brief Facts: The Complainant and her family stopped at...
Failure To Replace Damaged Shoes Despite Warranty, Kurukshetra District Commission Holds Skechers Liable
The District Consumer Disputes Redressal Commission, Kurukshetra (Haryana) bench of Dr Neelima Shangla (President), Ramesh Kumar (Member) and Neelam(Member) held Skechers liable for deficiency in services for selling a pair of shoes that started to deteriorate within a short span of time. Brief Facts: The Complainant purchased a pair of shoes manufactured by Skechers Retail for...