Consumer Cases
Failure To Repair Phone With Manufacturing Defects Within Warranty Period, Kangra District Commission Holds Samsung India Liable
The District Consumer Disputes Redressal Commission, Kangra (Himachal Pradesh) bench of Hemanshu Mishra (President), Arti Sood (Member) and Narayan Thakur (Member) held Samsung liable for deficiency in services for selling a defective Galaxy Z Fold phone and failing to repair it within the warranty period. The bench directed Samsung to refund Rs. 1,58,000/- to the Complainant and pay...
RERA Weekly Round Up – 3 June To 9 June 2024
Karnataka Real Estate Regulatory Authority Despite Offering Alternate Flat To Homebuyer, Builder Failed To Hand Over Possession On Time, Karnataka RERA Orders Refund Case – Devdas Pandurang Shetti & another Versus M/s Mantri Developers Pvt. Ltd. & others Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member), has directed...
Telangana RERA Orders Refund To Homebuyers And Imposes Penalty On Builder For Selling Unregistered Project
While hearing the complaint of two homebuyers related to the same real estate project, Telangana Real Estate Regulatory Authority (Authority) bench, comprising Justice Dr. N. Satyanarayana (Chairperson), K. Srinivasa Rao (Member), and Laxmi Narayana Jannu (Member), directed the builder to refund the amount paid by the homebuyers to purchase the flat. Additionally, the Authority...
South Mumbai District Commission Holds Air India Liable For Providing Defective Business Class Seats With Reclining Issue
The District Consumer Disputes Redressal Commission, South Mumbai bench of PG Kadu (President), GM Kapse (Member) and SA Petkar (Member) held Air India liable of deficiency in services and unfair trade practices for providing defective seats with reclining problem. The bench directed Air India to pay a compensation of Rs. 80,000/- to the Complainant along with litigation costs of...
VLCC Not Liable For Complainant's Failure To Attend Scheduled Laser Sessions, South Mumbai District Commission Dismisses Complaint
The District Consumer Disputes Redressal Commission, South Mumbai bench of PG Kadu (President), GM Kapse(Member) and SA Petkar (Member) has dismissed a consumer complaint against VLCC Health Care Ltd for its alleged failure to provide promised hair reduction following laser hair removal treatment. The bench noted that the Complainant failed to duly attend all the laser sessions and...
Despite Offering Alternate Flat To Homebuyer, Builder Failed To Hand Over Possession On Time, Karnataka RERA Orders Refund
Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member), has directed the builder to refund the amount paid by the homebuyer to purchase the flat with interest after the builder failed to deliver the alternate flat, which was offered to the homebuyer after failing to deliver the initially booked flat on...
UPRERA Expresses Displeasure Over Non-Registration Of Properties By Prayagraj Development Authority
Uttar Pradesh Real Estate Regulatory Authority (UP RERA) Chairman Sanjay Bhoosreddy has expressed strong displeasure over the non-registration of properties belonging to nine allottees of the Alaknanda Project by the Prayagraj Development Authority, despite the UPRERA order and the issuance of a completion certificate (CC) in January 2024. Consequently, the chairman has referred all...
Haryana RERA Upholds Builder's Termination Of Flat Booking After Homebuyer Failed To Make Timely Payments
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), upholds the builder's termination of the flat booking after the homebuyer failed to fulfill timely payment obligations. Background Facts The Homebuyers booked a flat in the Builder's project named M3M Sky Walk, located at Sector-74, Gurugram, by signing a booking application...
Directly Remitting Insurance Claim Amount Without Mutual Consent Is Unfair Trade Practice: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker (member), held New India Assurance liable for unfair trade practice for directly depositing the insurance claim amount into the insured's account with arbitrary deductions and without mutual consent. Brief Facts of the Case The complainant obtained a Standard Fire...
Government Employees Cannot Dispute Retirement Benefits In Consumer Forums: NCDRC
The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held A government servant is not defined as a “consumer” under the Consumer Protection Act and is entitled to claim retirement benefits only according to service conditions and relevant regulations or statutory rules. Brief Facts of the Case The complainant was a clerk at the Punjab...
Insurer Cannot Repudiate Insurance Claim Based On Non-Disclosure After Issuing Policy: NCDRC Holds Care Health Insurance Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held that the insurer has a duty to seek complete details about the insured's medical condition and assess risks before issuing the insurance policy. If the insurer issues the policy after the insured has disclosed their existing medical conditions, even if some columns were left blank, the...
Pleading Ignorance No Defense For False Statements In Signed Insurance Proposal: NCDRC
The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, dismissed an appeal against Life Insurance Corporation and held that an insured who signs a proposal with false information cannot escape the consequences by claiming they signed without reading or understanding it. Brief Facts of the Case The complainant's husband obtained a life insurance...