Consumer Cases
No Evidence Of Negligence Or Deficiency, Chandigarh District Commission Dismisses Complaint Against Ivy Hospital
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench of Pawanjit Singh (President), Surjeet Singh (Member), and Suresh Kumar Sardana (Member) dismissed a complaint against Ivy Hospital and its doctor alleging removal of parts of reproductive organs without the Complainant's knowledge. The bench held that the surgery performed on the Complainant was conducted...
UP RERA Introduces Standard Format for Written Arguments
Uttar Pradesh Real Estate Regulatory Authority (UP RERA) has prepared a standard format for written arguments to ensure the speedy resolution of ongoing cases at its headquarters and regional offices. This format requires the complainant to provide a complete description of their property, the sale agreement, payments made to the promoter, their complaint, and the requested relief...
Builder Cannot Force Buyer To Accept Possession After Significant Delays: NCDRC Holds Sushma Buildtech Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that builders cannot force buyers to accept possession after a significant delay. It was held that the buyer has the right to accept the delayed possession or seek compensation for it. Brief Facts of the Case The complainant booked a flat with Sushma Buildtech/builder, and a Flat...
Failure To Investigate Unauthorized Transactions, North-West Delhi District Commission Holds Allahabad Bank Liable For Deficiency In Service
The District Consumer Dispute Redressal Commission-V, North-West Delhi bench of Sanjay Kumar (President), Nipur Chandna (Member) and Rajesh (Member) held Allahabad Bank liable for deficiency in services due to its failure to investigate unauthorized transactions in the Complainant's account. The bench directed the bank to refund Rs. 46,000 along with interest and compensate the...
Insufficient Evidence To Link Smoking Or Hypertension As Cause Of Death, South Mumbai District Commission Holds LIC Liable Of Deficiency In Services
The District Consumer Disputes Redressal Commission, South Mumbai bench of PG Kadu (President), GM Kapse(Member) and SA Petkar (Member) held Life Insurance Corporation of India (LIC) liable for deficiency in services for repudiating genuine insurance claim. The bench held that while the deceased suffered a heart attack, there was insufficient evidence to conclusively link smoking...
North-East Delhi Commission Holds Universal Sompo General Insurance Co. Liable For Wrongful Repudiation Of Death Claim
The District Consumer Disputes Redressal Commission, North-East Delhi bench of Surinder Kumar Sharma (President) and Anil Kumar Bamba (Member) held Universal Sompo General Insurance Co. Ltd for deficiency in services for denying an insurance claim without an explicit 90-day survival clause in the policy. It was held that death from medical issues not explicitly listed in the policy...
Consumer Court Holds Matrimony Site Liable For Not Helping Man Find Bride; Orders 25K Compensation
The District Consumer Disputes Redressal Forum Ernakulam bench of D.B Binu (President), Ramachandran V(Member) and Sreevidhia T.N. (Member) held Kerala Matrimony liable for deficiency in services for failure to facilitate the finding of a match for the Complainant's wedding. The bench directed the company to refund Rs. 4,100/- to the Complainant and pay a compensation of Rs. 25,000/-...
Transfer Insurance Claim On Car, Not Followed Proper Procedure , Insurance Company Not Liable : NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra, dismissed a complaint against Oriental Insurance and held that proper procedures should be followed in case of a policy transfer. It was concluded that, in the instant case, the policy was not properly transferred, and the complainant lacked insurable interest at the time of the accident. Brief Facts...
No Interest Can Accure On Refusal Of Compensation Offered On Time: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker (member), held that no interest can be applied to the compensation if it was offered within the stipulated time frame and subsequently refused by the other party. Brief Facts of the Case The complainants, both senior citizens, booked an apartment with...
Failure To Disclose Material Illness Violation Of Utmost Good Faith: NCDRC
The National Consumer Disputes Redressal Commission, presided by Dr. Sadhna Shekhar, dismissed an appeal against United India Insurance and held that the insurer has no liability if the insured fails to disclose a material fact relevant to the insurer's risk assessment. Brief Facts of the Case The complainant, the Chairman of United Shippers Ltd., frequently...
Ernakulam District Commission Holds Cynosure Institute Liable For Failure To Refund Fee Despite Providing Assurance
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench of Shri D.B. Binu (President), Shri V. Ramachandran (Member) and Smt. Sreevidhia T.N. (Member) held Cynosure Institute liable for negligence and deficiency in service for failure to refund the Complainant's fee paid for English class, despite promising a 100% refund. Brief Facts: The Complainant...
Thrissur District Commission Holds Daimler India, Its Dealer Liable For Unfair Trade Practice
The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S.(Member) and Sri Ram Mohan R. (Member) held Daimler India and its dealer, Autobahn Trucking, liable for failure to give specific instructions to the Complainant for maintaining the vehicle's minimum 'AdBlue' for its proper functioning. Daimler and its dealer were...