Consumer Cases
Dealer Not Responsible For Manufacturing Defects: Ernakulam District Commission Holds Whirlpool India Liable For Deficiency In Service
The Ernakulam District Commission, presided by Shri. D.B. Binu, Shri. V. Ramachandran and Smt. Sreevidhia T.N., held Whirlpool India liable for deficiency in service due to selling a product with a manufacturing defect and not taking action to rectify the defects upon complaining. However, the Commission dismissed the case against Bismi Connect, citing that dealers are not responsible...
MahaRERA – Being Aware Of Market Conditions, Builders Should Conduct Due Diligence Before Declaring Project's Possession Date
While directing the builder to pay interest to the homebuyer for delayed possession, Maharashtra Real Estate Regulatory Authority (Authority) bench, comprising Ajoy Mehta (Chairperson), held that builders are aware of market conditions, therefore, they are required to conduct due diligence before declaring the possession date. Background Facts The homebuyer (Complainant) entered...
Bangalore District Commission Holds Nishitha's Developers Liable For Failure To Deliver Possession Of Flat, Register Sale Deed
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M. (Member) held 'Nishitha's Developers' liable for deficiency in services for its failure to deliver possession of a flat and complete the sale transaction, despite receiving substantial payment from the...
Ambiguous Insurance Terms Should Be Interpreted In Favour of Insured: NCDRC Holds Bajaj Allianz Insurance Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that vague terms in an insurance contract should be interpreted in favour of the insured party in the event of a dispute. Brief Facts of the Case The complainant, engaged in the coconut business, had obtained a loan from the bank, secured by hypothecation of stock. The bank insured the stock...
MahaRERA Orders Jayesh Buildcon To Pay Interest To Homebuyers For Delay In Handing Over Possession
Maharashtra Real Estate Regulatory Authority (Authority) bench, comprising Mahesh Pathak (Member-I), directed Jayesh Buildcon to pay interest to the homebuyer for the delay in handing over possession of the flat. Background Facts The homebuyers (Complainant no 1 & 2) booked their respective flats in the builder's (Respondent) registered project named “Varsha Meadows” by...
Consumer Complaints Must Be Lodged Within Two Years From Date Of Cause Of Action: Delhi State Commission
The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki, dismissed a complaint against Oriental Insurance Ltd., citing the presence of a limitation clause. It was further held that consumer complaints are time-barred and need to be filed within two years from the date of the action unless sufficient reasons are present. Brief Facts of the Case...
RERA Cases Weekly Round Up - 1 July to 7 July,2024
Maharashtra Real Estate Regulatory Authority MahaRERA Orders Builder To Pay Interest To Homebuyers Of Suburbia Estate For Delayed Possession Case – Rakesh Narendra Dhopte Versus Pranay Shingi A/w 3 others Maharashtra Real Estate Regulatory Authority (Authority) bench, comprising Mahesh Pathak (Member – I), has directed the builder to pay interest to the homebuyers...
Bangalore District Commission Holds 'Make O Toothsi Skin Centre' Liable For Failure To Provide Adequate Laser Service
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M. (Member) held 'Make O Toothsi Skin Centre' liable for deficiency in services and unfair trade practices due to its failure to provide adequate service and unnecessary delays in sessions despite receiving full...
'People Don't Purchase High-End Luxurious Cars To Suffer Discomfort' : Supreme Court Holds Mercedes Benz Liable For Faults In Vehicles
The Supreme Court on Tuesday upheld orders of the National Consumer Disputes Redressal Commission (NCDRC) granting relief to two companies who had purchased cars from luxury car company Mercedes-Benz for the use of their directors.A bench of Justice Bela M Trivedi and Justice Pankaj Mithal was dealing with appeals arising out of a case of a car developing heating issues and another case of...
Failure To Deliver Product, Process Refund Promptly, Chandigarh District Commission Holds Nykaa Liable
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench of Pawanjit Singh (President) and Surjeet Kaur (Member) has held Nykaa liable for deficiency in service for failing to deliver the ordered product and only refunding the amount after one month of the order date. Brief Facts: The Complainant, enticed by the deals on the Nykaa application, placed an order...
Failure To Provide Possession Within 48 Months, Haryana RERA Orders Pareena Infrastructures To Pay Interest To Homebuyer
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), has directed Pareena Infrastructures Pvt. Ltd, the builder, to pay interest to the homebuyer for the delay in handing over possession. As per the buyer's agreement signed between the builder and the homebuyer, the builder was supposed to hand over possession within...
Bangalore District Commission Holds Union Bank Of India Liable For Failure To Refund Wrongfully Debited Money
The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban (Karnataka) bench of Shivarama K (President) and Rekha Sayannavar (Member) held Union Bank of India liable due to its failure to refund the money wrongfully debited from the complainant's bank account while attempting to withdraw from the bank's ATM. Brief Facts: The Complainant attempted to...