Consumer Cases
Tamil Nadu RERA Orders Builder To Fix Structural Defect And Register Project Under RERA
Tamil Nadu Real Estate Regulatory Authority (Authority) bench, comprising Sunil Kumar (Member), has directed builder to fix the structural defects in the project and to register it under RERA. Background Facts The homebuyer (Complainant) was allotted a flat costing Rs. 43,00,000/- in the builder's (Respondent no 2) apartment complex situated at Sevilimedu, Kancheepuram. According...
Bangalore District Commission Holds Aditya Birla Finance Liable For Failure To Close Loan Account, Charge Late Fee
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of Sri B. Narayanappa (President), Smt. Jyothi N (Member) and Smt. Sharavathi S.M (Member) held 'Aditya Birla Finance' liable for deficiency in service for charging a late fee for a loan payment despite receiving the full amount and for its failure to close the loan account and provide...
RERA Cases Half Yearly Digest : January -June,2024
Ministry of Housing and Urban Affairs (MOHUA) The Ministry Of Housing And Urban Affairs Releases Report On The Implementation Status Of The Real Estate (Regulation & Development) Act The Ministry of Housing and Urban Affairs (MOHUA) has released the implementation status report of the Real Estate (Regulation & Development) Act, 2016, commonly known as RERA, in...
Central Kolkata District Commission Holds National Insurance Co. Liable For Repudiating Claim On Mere Delay In Reporting
The District Consumer Disputes Redressal Commission-II, Central Kolkata (West Bengal) bench of Sukla Sengupta (President) and Reyazuddin Khan (Member) held National Insurance Company liable for deficiency in services for repudiating a genuine claim based solely on the delayed notification of the stolen car by the insured. The bench held that mere delay in informing the Insurance...
Bangalore District Commission Holds Body Fit Chairs Liable For Selling Malfunctioning Massager
The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban (Karnataka) bench of Shivarama K (President) and Rekha Sayannavar (Member) held Body Fit Chairs liable for deficiency in services for selling a malfunctioning body massager that caused pain and inconvenience to the customer. Body Fit Chairs Pvt. Ltd. provides massage and relaxation products...
Jalandhar District Commission Holds Instagram Seller Liable For Sending Damaged Garment, Failure To Resolve Grievances
The District Consumer Disputes Redressal Commission, Jalandhar (Punjab) bench of Harveen Bhardwaj (President), Jyotsna(Member) and Jaswant Singh Dhillon (Member) held an Instagram page, '@fashion_insta_by_shanaya', liable for deficiency in services for delivering a defective shirt to the Complainant and failing to reply to the grievances raised by the Complainant. Brief...
Hyderabad District Commission Holds Singapore Airlines Liable For Failure To Check Passenger's Vaccination Status Leading To Denial Of Entry
The District Consumer Disputes Redressal Commission–I, Hyderabad (Telangana) bench of B. Uma Venkata Subba Lakshmi (President) and D. Madhavi Latha (Member) held Singapore Airlines liable for deficiency in services due to improper verification of a passenger's vaccination status, which subsequently led to her denial of entry in Singapore. Brief Facts: The Complainant planned...
Bangalore District Commission Holds Restaurant Liable For Serving Cold Food, Failing To Resolve Issues With Aggrieved Customers
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M. (Member) held a restaurant liable for deficiency in services for serving cold, stale, and tasteless food, resulting in health complications for the consumer. Brief Facts: The Complainant and her family stopped at...
Failure To Replace Damaged Shoes Despite Warranty, Kurukshetra District Commission Holds Skechers Liable
The District Consumer Disputes Redressal Commission, Kurukshetra (Haryana) bench of Dr Neelima Shangla (President), Ramesh Kumar (Member) and Neelam(Member) held Skechers liable for deficiency in services for selling a pair of shoes that started to deteriorate within a short span of time. Brief Facts: The Complainant purchased a pair of shoes manufactured by Skechers Retail for...
Can't Repudiate Claim For Undisclosed Medical Condition Discovered Later, Bangalore District Commission Holds HDFC ERGO Health Insurance Liable
The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban (Karnataka) bench of Shivarama K (President) and Rekha Sayannavar (Member) held 'HDFC ERGO Health Insurance Co.' liable for deficiency in services. The bench held that rejecting a legitimate claim on the grounds of a pre-existing medical condition, discovered later and not intentionally withheld by...
Banks Can't Deduct Membership Fee For Lost Credit Cards, Jalandhar District Commission Holds RBL Bank Liable
The District Consumer Disputes Redressal Commission, Jalandhar (Punjab) bench of Harveen Bhardwaj (President), Jyotsna (Member) and Jaswant Singh Dhillon (Member) held RBL Bank liable for deficiency in services for charging a membership fee, late fee, and other charges despite the Complainant reporting that the credit card was lost and should be blocked. Brief Facts: The...
Increased Premiums By Mere Change In Policy's Name, Bangalore District Commission Holds ICICI Lombard General Insurance Co. Liable
The Additional District Consumer Disputes Redressal Commission-II, Urban Bangalore (Karnataka) bench of Vijaykumar M. Pawale (President), V. Anuradha (Member) and Renukadevi Deshpande (Member) held ICICI Lombard General Insurance Company liable for deficiency in services and unfair trade practices for increasing the annual insurance premium by more than 15% by just changing the...