Consumer Cases
Failure To Replace Defective Television, Provide Refund, Ernakulam District Commission Holds Amazon and Cloudtail Liable
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench of Shri DB Binu (President), Shri V. Ramachandran (Member) and Smt. Sreevidhia T.N. (Member) held Cloudtail India Pvt. Ltd. and Amazon liable for delivering a defective television and failing to replace it or provide a refund. Brief Facts: The Complainant alleged that Cloudtail India Pvt. Ltd....
Non-Standard Basis Of Insurance Claim Is Fair If Breach Has Occured From Both Parties: NCDRC
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that the justification of an insurance claim on a non-standard basis is deemed fair when breaches have occurred from both parties. Brief Facts of the Case The complainant's husband insured his vehicle, financed by Indusind Bank with Cholamandlam Insurance/insurer before his death.Following...
Uttar Pradesh State Commission Holds LIC Liable For Wrongful Repudiation Of Valid Claim
The State Consumer Disputes Redressal Commission, Uttar Pradesh bench of Mr Sushil Kumar (Presiding Member) and Mrs Sudha Upadhyay (Member) held 'Life Insurance Corporation of India' (LIC) liable for wrongfully repudiating a genuine insurance claim based on the policyholder's failure to avail the accidental coverage after attaining majority by paying an additional amount. It was held...
MahaRERA Directs Commercial Developers To Form Cooperative Society And Execute Conveyance Deeds In Favor Of Homebuyers
Maharashtra Real Estate Regulatory Authority (Authority) bench, comprising Ajoy Mehta (Chairperson), has directed M/s. commercial developers, the builder to form cooperative society and execute conveyance deeds in favor of homebuyers. Background Facts The Complainant, an association of homebuyers in the builder's (Respondent) project named Chandra Darshan Heights, entered into...
Telangana RERA Imposes 4 Lakh Penalty On Builder For Failing To Install Elevator
Telangana Real Estate Regulatory Authority (Authority) bench, comprising Justice Dr. N. Satyanarayana (Chairperson), K. Srinivasa Rao (Member), and Laxmi Narayana Jannu (Member), imposed a ₹4 lakh penalty on M/s Abhi Constructions for failing to install the elevator. Additionally, the Authority directed the builder to fix the structural defects arising from...
Failure To Pay Pre-EMI For 4 Years, Karnataka RERA Orders Builder To Refund Amount Paid By Homebuyer
Karnataka Real Estate Regulatory Authority (Authority) bench, comprising Neelmani N Raju (Member), has directed Ozone Urbania Infra Developers, the builder, to refund the amount paid by the homebuyer with interest after the builder failed to pay Pre-EMI to the bank for 4 years under the subvention scheme. A Subvention Scheme is a tripartite arrangement involving the Homebuyer,...
Haryana RERA Orders Raheja Developers To Refund 2 Crores With Interest To Homebuyer
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), has directed Raheja Developers, the builder to refund ₹2 crores with interest to homebuyer who invested in their Raheja Revanta Project. The homebuyer decided to withdraw from the project after the builder rejected his decision to opt for the buy-back scheme, which was available starting...
Bangalore District Commission Holds Restaurant Liable For Damaging Customer's Car In Valet Parking
The Additional District Consumer Disputes Redressal Commission-II, Urban Bangalore (Karnataka) bench of Vijaykumar M. Pawale (President), V. Anuradha (Member) and Renukadevi Deshpande (Member) held a restaurant liable for deficiency in services due to the failure of its staff to drive a car properly for valet parking which resulted in damages to the vehicle. Brief...
Dealer Not Responsible For Manufacturing Defects: Ernakulam District Commission Holds Whirlpool India Liable For Deficiency In Service
The Ernakulam District Commission, presided by Shri. D.B. Binu, Shri. V. Ramachandran and Smt. Sreevidhia T.N., held Whirlpool India liable for deficiency in service due to selling a product with a manufacturing defect and not taking action to rectify the defects upon complaining. However, the Commission dismissed the case against Bismi Connect, citing that dealers are not responsible...
MahaRERA – Being Aware Of Market Conditions, Builders Should Conduct Due Diligence Before Declaring Project's Possession Date
While directing the builder to pay interest to the homebuyer for delayed possession, Maharashtra Real Estate Regulatory Authority (Authority) bench, comprising Ajoy Mehta (Chairperson), held that builders are aware of market conditions, therefore, they are required to conduct due diligence before declaring the possession date. Background Facts The homebuyer (Complainant) entered...
Bangalore District Commission Holds Nishitha's Developers Liable For Failure To Deliver Possession Of Flat, Register Sale Deed
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M. (Member) held 'Nishitha's Developers' liable for deficiency in services for its failure to deliver possession of a flat and complete the sale transaction, despite receiving substantial payment from the...
Ambiguous Insurance Terms Should Be Interpreted In Favour of Insured: NCDRC Holds Bajaj Allianz Insurance Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that vague terms in an insurance contract should be interpreted in favour of the insured party in the event of a dispute. Brief Facts of the Case The complainant, engaged in the coconut business, had obtained a loan from the bank, secured by hypothecation of stock. The bank insured the stock...