Considering the oral as well as written submissions of both the sides, the Authority said that there were allegations and counter allegations of varied nature: "Whereas the complainant alleges that the programmes in question were derisive, defamatory, judgemental and derogatory in nature and had undermined her reputation in the society, broadcaster has denied the same".
"The broadcaster has also given its own version of the said programme and highlighting the purpose and focus thereof, with specific remarks that the complainants was neither the focal point nor the target of these programmes. The broadcaster has also taken a plea that the complainant has herself accepted that she is a public figure and and in that situation, it is open to any person, including the broadcaster to form a bona fide view about her activities/ opinions and inform the public about the same", noted the former Supreme Court judge, Justice A. K. Sikri, Chairperson, NBSA.
The Authority observed that it is channel's argument that this is permissible in view of the law laid down by the Supreme Court and the Delhi High Court inasmuch as form criticism of a public person is permissible so long as it is not out of malice.
"It may be clarified at the outset that NBSA is not supposed to go into the realm of the aforesaid legal issues brought about by either the complainant or the broadcaster. The entire matter is to be examined in the context of Guideline No.5 and 8 and so to see whether these Guidelines have been violated in the broadcast of the aforesaid programmes inasmuch as the news broadcasters are discharging a public duty which comes with enormous responsibility", reflected the Authority.
Therefore, it expressed the view that while performing this public duty for balanced reporting, the principles of fairness, impartiality, objectivity and neutrality are to be followed by the broadcaster/s . Further to safeguard the reputation of the person who is being reported upon, the broadcaster should take the version of the complainant. NBSA was therefore of the view that the broadcaster had violated the principles of self-regulation relating to impartiality and objectivity, ensuring neutrality and fairness in reporting.
"NBSA decided to issue a warning to the broadcaster and also decided that the broadcaster be directed to air an apology as per the text to be furnished by the NBSA on the date and time indicated by NBSA", it has been directed.
Accordingly, the broadcaster is required to on 27.10.2020 at 9 pm air the following text (static) on full screen in large font size with a clearly audible voice-over (in slow speed) express an unconditional apology on their channel Times Now by stating the following:
"We regret that in the programmes aired on 6.4.2018 - 'India Upfront'@ 8 pm and 'The Newshour Debate'@ 9 pm on Times Now channel, we had not taken the version of the complainant Ms. Sanjukta Basu, thereby violating the principles relating to impartiality and objectivity and ensuring neutrality and fairness in reporting. We clarify that there was no intention to bring disrepute to Ms. Sanjukta Basu."
The NBSA has further decided that the video of the said broadcast, if still available on the website of the channel, or YouTube, or any other links, should be removed immediately and confirmed to NBSA in writing within 7 days. The broadcaster shall submit a CD containing the telecast with particulars of the date and time of the telecast, within one week of telecast, as proof of compliance.
After such CD is submitted by the broadcaster, the matter will be closed.
"It is clarified that any statement by both the parties in the proceedings before NBSA while responding to the complaint and putting forth their view points, and any finding or observation by NBSA in regard to the broadcasts, in its proceedings or in this Order, are only in the context of an examination as to whether there are any violations of any broadcasting standards and guidelines. They are not intended to be 'admissions' by the broadcaster, nor intended to be 'findings' by NBSA in regard to any civil/ criminal liability", added the Authority.