Stop selling Vehicles with Air bags unless it is cent percent flawless: NCDRC tells Hyundai [Read Order]

Hyundai Motors India Ltd. should stop selling such like vehicles with Air Bags unless or until they are cent percent without flaws of any kind, the Commission said.

National Consumer Forum has come down heavily on Hyundai Motors India Ltd. for selling vehicles with defective air bags. Commission presided by Justice J.M. Malik observed that the company should stop selling such like vehicles with Air Bags unless or until they are cent percent without flaws of any kind.

Dismissing the revision petition filed by the motor company against the orders of District and State Consumer Forums which held it responsible for selling defective Air bags, the commission imposed on Hyundai further fine of one Lakh. One Leela Sahu, who had purchased a car with air bag facility had complained against Hyundai claiming that when she met with an accident, the air bag did not deploy.

Rejecting the contentions of the motor company that the Air Bags could not deploy as the impact of jerk could not reach up to the censor, the commission said that sale of such extra Air bags amount to cheating and fraud with innocent customers. The commission remarked “Such like Air Bags further endanger the lives of the customers. The customers think that their lives would be saved because they are armed with Air Bags. The opposite party/Hyundai Motors India Ltd. is collecting crores of rupees from innocent customers throughout the country on the pretext of life saving Air Bags. So many customers are lead up the garden path. This is a very serious matter and the Hyundai Motors India Ltd. should stop selling such like vehicles with Air Bags unless or until they are cent percent without flaws of any kind.”

Read the order here.