Gujrat RERA Establishes An Internal Mechanism For Amicable Settlement Of Complaints
Gujarat RERA has released guidelines aimed at expediting the resolution of complaints under Section 31 before the authority by establishing an internal mechanism for amicable settlement. Designated officers, including Mr. P. R. Patel, Mr. D. D. Rajput, and Mr. V. C. Barot, have been appointed as Mediators. Additionally, representatives from industry bodies may be called upon...
Gujarat RERA has released guidelines aimed at expediting the resolution of complaints under Section 31 before the authority by establishing an internal mechanism for amicable settlement. Designated officers, including Mr. P. R. Patel, Mr. D. D. Rajput, and Mr. V. C. Barot, have been appointed as Mediators. Additionally, representatives from industry bodies may be called upon if necessary.
The process involves referring parties to joint meetings facilitated by appointed officers during the pleading stage. This mediation process shall not exceed 60 days from the date of initiation. If the parties reach a settlement, the matter will be presented to the bench for appropriate orders. However, if no settlement is reached, the case will proceed to adjudication after the completion of pleadings.
Cases are distributed among officers based on geographic jurisdiction. Matters from Ahmedabad district is handled by Mr. P. R. Patel and Mr. D. D. Rajput, while matters from other districts are managed by Mr. P. R. Patel and Mr. V. C. Barot. For projects with multiple complaints, all three officers will handle the mediation process.
In Conclusion, these guidelines prioritize early settlement to alleviate the burden on both parties and the judicial system, aiming to streamline the resolution process for complaints.
No. GujRERA/order – 89/2024
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