National Consumer Disputes Redressal Commission NCDRC Holds Bajaj Insurance Liable For Deficiency In Service Over Wrongful Repudiation Of Insurance Claim Case Title: Vasantiben Vs. Bajaj Allianz Life Insurance Company Ltd Case Number: R.P. No. 1737/2017 The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra held Bajaj Allianz Life Insurance...
National Consumer Disputes Redressal Commission
Case Title: Vasantiben Vs. Bajaj Allianz Life Insurance Company Ltd
Case Number: R.P. No. 1737/2017
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra held Bajaj Allianz Life Insurance liable for deficiency in service over wrongful repudiation of a legitimate insurance claim and overturned the State Commission's order.
NCDRC Dismisses Medical Negligence Claim Against Kims Al-Shifa Hospital
Case Title: Dr. Nayan Thara Vs. Subaida
Case Number: R.P. No. 1492/2019
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra allowed a revision petition by the hospital and overturned the State Commission's order of deficiency in service by the hospital.
Medical Negligence: NCDRC Holds Doctors Of Fortis Hospital Liable
Case Title: Fortis Health Care (India) Ltd. Vs. Bhagchand Meena
Case Number: F.A. No. 1093/2018
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra in an appeal by Fortis Hospital held that expert evidence in medical negligence cases should be judged on a case by case basis, placing the onus on the hospital to dispute allegations of negligence.
Case Title: Nisha T.S. Vs. Cryoviva Biotech Pvt Ltd.
Case Number: F.A. No. 601/2019
The National Consumer Disputes Redressal Commission, presided by AVM J Rajendra dismissed a deficiency claim against Cryoviva Biotech and held that the duty to collect the disputed specimen as per the contract was on the patient and not the company.
Case Title: State Bank of India Vs. Sheetal Navnath Vaidya
Case Number: R.P. No. 1222/2023
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra held that a bank is bound to personally notify the customer upon discontinuation of an insurance policy entered through them.
Central Consumer Protection Authority (CCPA)
CCPA Fines UPSC Coaching Centre For Misleading Advertisements And Unfair Trade Practice
The Central Consumer Protection Authority (CCPA) has imposed a fine of Rs. 2 lakhs on UPSC coaching centre Shubhra Ranjan IAS for publishing misleading advertisements and indulging in unfair trade practice.
Delhi Consumer Disputes Redressal Commission
Case Title: Lifecell International Pvt. Ltd. Vs. Sharanya Sinha
Case Number: F.A. No. 532/2024
The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held Lifecell International liable for deficiency in service over misplacing the stem cell sample of the complainant's child.
Case Title: National Insurance Co. Ltd. Vs. Smt. Shanta Devi & Ors
Case No: First Appeal No.-137/2020
The State Consumer Disputes Redressal Commission, Delhi presided by Ms. Bimla Kumari (Female Member) held National Insurance Co. Ltd liable for rejecting the insurance claim of complainant as she underwent Bariatric Surgery due to morbid obesity.
Uttarakhand Consumer Disputes Redressal Commission
Case title: United India Insurance Company Limited vs Sh. Manu Sharma
Case No: First Appeal No. 235 / 2019
The State Consumer Disputes Redressal Commission, Uttarakhand presided by Ms. Kumkum Rani (President) and Mr. B.S. Manral (Member) held that the percentage of No Claim Bonus that has already been availed from the previous insurance company should be reduced from the claimed amount by the complainant.
Thus, the State Commission modified the amount awarded by the District Commission.
Baramulla District Consumer Disputes Redressal Commission
Case title: Asifa Begum vs General manager, Fear Deal tata motors & Ors.
Case number: Consumer complaint 24/2023
The Baramulla District Consumer Disputes Redressal Commission (Jammu & Kashmir) has held Reliance General Insurance company liable for repudiating the genuine insurance claim of the complainant in an unreasonable manner. The bench presided by President Peerzada Qousar Hussain and Member Nyla Yaseen has observed that non-settlement of claims without any valid grounds and failure to comply with standards and guidelines amounts to 'deficiency in service'.
Thrissur District Consumer Disputes Redressal Commission
Thrissur District Commission Holds State Bank Of India Liable For Delay In Delivery Of Debit Card
Case title: James E.P. vs. Branch Manager, SBI Thrissur Civil Station.
Case No: Complaint Case No. 9/23
The District Consumer Disputes Redressal Commission, Thrissur presided by Sri. C.T. Sabu (President), Smt. Sreeja. S. (Member) and Sri. Ram Mohan R. (Member) held the SBI branch of Thrissur Civil Station liable for deficiency in service due to delay in delivery of debit card.
Delhi District Consumer Disputes Redressal Commission
Charging More Than Displayed Tag Price: Delhi District Commission Holds Siyaram Silk Mills Liable
Case title: Mohit Sood vs Siyaram Silk Mills
Case number: Consumer complaint 10/2020 [District Commission, North]
The Delhi district commission has held Siyaram Silk Mills liable for unfair trade practice by charging an amount above the displayed tag price. A bench headed by President Divya Jyoti Jaipuriar and Member Ashwani Kumar Mehta has granted compensation amounting to Rs. 25000/- for mental agony and harassment caused on account of deficient services by the company.
Complaints Of Banking Frauds Not Maintainable Before Consumer Forum: Delhi District Commission
Case title: Rajesh Handa vs ICICI bank
Case number: CC 525 of 2024 [Delhi district, West]
The Delhi district commission has held that cyber frauds such as unlawful bank debit transactions are not within the purview of consumer forums. A bench comprising of President Sonica Mehrotra, Member Richa Jindal and Member Anil Kumar has observed that such allegations of fraud and cheating require detailed investigation and cannot be decided by consumer commissions in their summary procedure.